Inside Sales Executive

**About Zoconut**

We are on a mission to make quality wellness services accessible to everyone by helping and empowering wellness professionals to build a global online reach efficiently with improved customer experience.

We believe in
- Democratising quality healthcare: Quality healthcare is hard to get. When a passionate and knowledgeable professional or business gets the required tools to compete with incumbents and cut through the noise, it levels the playing field a little bit. It inspires several others around them to collectively make a large impact.
- Building a large profitable business: We envision building a capital-efficient, large profitable business to achieve our mission of democratising quality healthcare. This means less dependence on investors & more ownership with the team. We are one of the few profitable Indian SaaS startups building _Value SaaS_.
- Employee Wellness
Customer Success: We give as much importance to each team member’s personal & professional success as much as we care about our customer's success. We believe it’s all about balance.

Our impact so far
- 2500+ professionals empowered
- 200,000+ patients impacted
- 100,000+ health plans created every month
- 97%+ retention rate
- Growing team across India.

**_About the Role_**

Zoconut is looking to hire an Inside Sales Executive to close new sales. In this role, your goal is to help Diet & Nutrition Businesses understand how to improve their consultation practice using Zoconut. You will be handed marketing qualified leads that are generated through various inbound & outbound channels, and you will be responsible for handling that relationship until they sign a contract. Once they sign a contract, customer success will take over and help them succeed.

**_Compensation_**
- Total CTC: Rs. 6 lakhs per annum (on-target earnings).
- Base/fixed pay: Rs. 4.2 lakhs per annum.
- On-target variable: Rs. 1.8 lakhs per annum (uncapped commission structure means you can earn more if you exceed your quota).
- Commissions: 3% of every sale. Calculated on cash-in basis. (This is paid over and above the CTC of 6LPA effectively allowing you to earn much more than your CTC.)
- Acc. Commissions: 5% of every sale exceeding your monthly or quarterly quota.

**_Work Location_**

This role is based out of our beautiful Delhi office. Most of your teammates will be in Delhi but some are also spread across India.

**_What will you do?_**
- KPIs - Number of new deals closed, $ revenue added, an opportunity to close-won conversion rate.
- Handle qualification calls for new marketing qualified leads - Identify if the prospect’s BANT (Budget, Authority, Need, & Timing) are in line with our expectations. It’s critical to empathise with the prospect and make sure their goals are aligned with our service.
- Handle product demos for sales-qualified leads - Show them how Zoconut can solve their challenges and achieve their goals. You’ll also present pricing, according to their requirements.
- Handle all further conversations from product questions to contract negotiations after an opportunity is created to eventually close the deal and hand it over to the customer success team.
- Nurture all the marketing qualified leads in your pipeline with high-quality follow-ups.
- You will be supported by the rest of the team whenever you need assistance. Eg: if there are deep technical questions, an engineer can join the call with you. If there are questions about the product roadmap, a product manager will join the call. If you need help with negotiating a contract, the CEO will join the call with you.
- Identify insights and pain points from conversations with prospects, and contribute to the product roadmap by providing active feedback to the product team.

**_What do we want?_**
- Excellent written and verbal business communication skills.
- Ability to learn quickly. Eg: learn the product, learn the market, learn solution selling methodology, etc.

**_Personality traits_**
- Fun & confident personality, someone who loves to meet new people and build relationships.
- Pays great attention to detail, loves taking notes, and maintains discipline with CRM.
- Highly motivated to work at a scaling startup.
- Proactive with actions, but patient with results.

**_What will a typical quarter look like?_**
- By the beginning of the quarter, we’ll come up with the targets for the quarter, in terms of the number of new deals closed, and $ revenue added.
- Based on the targets, you will prioritise the right leads to maximise your pipeline and close more revenue.
- You will participate in weekly deal reviews along with the CEO to discuss and get tactical advice to drive closure.
- In the last two weeks of the quarter, we’ll start working on goals for the next quarter.

**_What will make you successful in this role?_**
- First and foremost, you need to be good at building rapport with prospects. Relationship building is very critical to being successful as a sales