Tele Sales Executive

17 hours ago

Okhla Industrial Area Phasei Delhi Delhi, India PPM BUSINESS MANAGEMENT PVT LTD Full time

**Job Title**: Tele Sales Executive (2 Positions)

**Location**: Okhla Industrial Area Phase-1, New Delhi - 110020
**Employment Type**: Full-time
**Salary**: ₹15,000 - ₹25,000 per month (based on experience) + Incentives/Commission

**About Us**

fast-growing company specializing in **international logistics**, **freight forwarding**, and **customs clearance** services. We provide reliable and efficient export/import solutions to clients worldwide. We are expanding our sales team and are looking for enthusiastic individuals who are eager to connect with businesses in need of expert logistics support.

**Job Summary**

**Key ResponsibilitiesLead Generation & Prospecting**
- Identify and research potential clients such as exporters, importers, and manufacturers.

**Sales & Service Presentation**
- Conduct engaging outbound calls to introduce **our** services.
- Clearly explain our service offerings:

- **International Freight Forwarding**: Air Freight, Sea Freight (LCL/FCL), and Land Transportation.
- **Customs Clearance**: Import and Export services.
- **Additional Services**: Warehousing, cargo insurance, and more.
- Handle inquiries related to documentation, shipping procedures, and customs requirements.

**Relationship Building**
- Maintain a consistent and healthy sales pipeline.
- Follow up regularly to nurture leads and convert them into qualified opportunities.
- Build and sustain positive relationships with potential clients.

**Target Achievement**
- Meet and exceed daily/weekly targets for lead generation and call volume.
- Provide regular reports and updates on lead status and activity.

**CRM Management**
- Maintain accurate records of sales activities, client interactions, and lead progress in the CRM system.

**Required Skills and Qualifications**
- **Experience**:

- 1-3 years of experience in tele-sales, inside sales, or a similar sales role.
- Experience in logistics, freight forwarding, or customs clearance is highly preferred.
- **Sales Acumen**:

- Strong negotiation and persuasion skills.
- Understanding of client needs in shipping/logistics.
- Goal-driven with a results-oriented mindset.
- **Communication**:

- Excellent spoken communication and confident phone presence.
- Strong command of **English** is essential; **Hindi** proficiency is a plus.
- **Industry Knowledge**:

- Basic understanding of **international trade terms (Incoterms)**, shipping modes, and customs procedures.
- Willingness to learn industry-specific concepts.
- **Technical Skills**:

- Familiarity with **CRM software** and **Microsoft Office Suite (Word, Excel)**.
- **Personal Attributes**:

- Highly motivated, energetic, and resilient.
- Customer-centric and strong interpersonal skills.
- Ability to work both independently and within a team.
- Strong organizational and time management abilities.

**Work Environment**
- This is an **office-based role** involving extensive **telephonic communication** with potential clients.

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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