Rm Onboarding

4 days ago

Surat Gujarat, India Yanolja Cloud Solution Full time

**Organizational Overview**:

- Yanolja Cloud Solution Pvt. Ltd. (YCS); formerly eZee Technosys, is a global end-to-end hospitality technology provider specializing in solutions for small and medium-sized accommodation businesses.
- With more than 450+ Team members and 17+ years of experience, YCS currently has 33,000+ customers in over 170 countries, with 50+ supported languages in our software, and a 24/7 support network to match.
- We have a Local team in 15+ countries including India, Thailand, Indonesia, Philippines, Sri Lanka, South Africa, Tanzania, Uganda, USA, and counting.

**Profile Overview**:
**Responsibilities**:

- Conduct onboarding sessions for hotel partners, providing training on eZee Mint and revenue management best practices
- Offer continuous support by resolving queries, troubleshooting issues, and advising on pricing strategies
- Collaborate with internal teams to ensure smooth implementation and adoption of revenue management tools
- Analyze performance data to measure strategy effectiveness and highlight improvement opportunities
- Keep up with industry trends and innovations to enhance support quality and drive revenue growth
- Foster strong relationships with hotel partners by providing timely and insightful assistance

**Key Competencies for the Role**:

- 1-3 years of experience in Revenue Management or a similar analytical role.
- Excellent communication and interpersonal skills.
- Ability to thrive in a fast-paced, target-driven environment.
- Detail-oriented, with the ability to manage multiple tasks effectively.
- (preferred) Familiarity with **eZee software suite** - eZee Centrix, eZee Reservation, and eZee Absolute.

**Qualifications**:

- Bachelor’s degree in Business, Finance, Hospitality, or a related field
- 1-3 years of experience in revenue management or a related domain
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal abilities
- Comfortable working independently and in a team environment
- Proficiency in Microsoft Excel and familiarity with revenue management software

**Why Join Us?

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