Chief of Staff

11 hours ago

Mumbai Central Mumbai Maharashtra, India Tiny Miracles Full time

We are seeking the Chief of Staff, this person will act as a trusted advisor and strategic partner to the Director of India, driving both operational excellence and long-term business strategy. This role bridges strategic planning with day-to-day execution, ensuring alignment, speed, and accountability across departments. The Chief of Staff will manage critical initiatives, streamline cross-functional operations, and provide decision support to leadership.

**What you will be doing**

Strategic Responsibilities
- Partner with the Director and leadership team to define, track, and execute organisational priorities and strategic goals.
- Lead strategic planning cycles, including annual business plans, performance dashboards, and progress reviews.
- Conduct business analyses and develop insights to support data-driven decision-making.
- Serve as a thought partner to the Director in evaluating business opportunities, partnerships and investments.
- Drive special projects, growth initiatives, and transformation programs that require executive oversight.

Operational Responsibilities
- Oversee day-to-day operations and ensure coordination between departments (Production, Impact & Marketing)
- Monitor key operational metrics and identify process inefficiencies or risks.
- Implement standardised operating procedures (SOPs), governance frameworks, and reporting mechanisms.
- Manage cross-functional initiatives ensuring alignment between strategy and execution.
- Facilitate effective internal communication between leadership and teams.

Leadership People Responsibilities
- Act as an extension of the Director—representing them in meetings and ensuring follow through on commitments.
- Mentor and guide project managers or strategy analysts working under the Chief of Staff’s purview.
- Foster a culture of accountability, collaboration, and continuous improvement.
- Prepare executive presentations, reports, and communication materials for internal and external stakeholders.

**What we are looking for**
- Strong business acumen and analytical skills.
- Excellent project management and organizational abilities.
- Strategic thinker with an execution-focused mindset.
- Strong interpersonal and communication skills; ability to influence without authority.
- High emotional intelligence, discretion, and judgment in handling sensitive information.
- Proficiency in MS Office Suite, dashboards, and business analysis tools.
- Bachelor’s degree in Business Administration, Management, Engineering, or related field.
- MBA or equivalent postgraduate qualification preferred.
- 8-15 years of progressive experience in operations, management consulting, or business strategy.
- Experience working closely with senior leadership or in a Chief of Staff/Business Manager capacity preferred.

**Job Types**: Full-time, Permanent

Pay: ₹2,400,000.00 - ₹4,000,000.00 per year

Work Location: In person

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