Front Office Executive

2 weeks ago

Muttukadu Chennai Tamil Nadu, India Kings Cornerstone International College Full time

**Job Title**:Front Office Executive

**Location**: Chennai ECR

**Job Type**: Full-Time

**Job Summary**:
As a Guest Relations Executive at our college front office, you will play a pivotal role in creating a positive and welcoming atmosphere for all visitors, prospective students, and stakeholders. This multifaceted position involves managing guest interactions, providing information, and ensuring a seamless experience at the college front desk. Your responsibilities will extend to guiding prospective students through our pathway programs and supporting the admissions process.

**Key Responsibilities**:
1. Guest Interaction:

- Greet and assist visitors, students, and parents courteously.
- Handle inquiries and provide accurate information about the college programs, services, and admission procedures.

2. Pathway Program Guidance:

- Effectively communicate and guide prospective students through the college's pathway programs.
- Provide detailed information about the academic offerings, admission requirements, and career prospects.

3. Admissions Support:

- Assist in the admissions process by collecting and verifying required documents from applicants.
- Collaborate with the Admissions team to ensure a smooth transition for students entering the college.

4. Front Office Operations:

- Maintain an organised and tidy front office area.

5. Customer Service:

- Address and resolve guest concerns or issues promptly, ensuring a positive experience.
- Collect and analyse feedback to continually improve the quality of guest interactions.

6. Collaboration:

- Work closely with other departments, including Admissions, Student Services, and Administration, to facilitate effective communication and cooperation.

**Qualifications and Skills**:

- Higher Secondary School/Diploma,
- Proven experience in customer service or a similar role.
- Excellent communication and interpersonal skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Proficient in using office software and equipment.
- A positive and welcoming attitude.

**How to Apply**:
Kings Cornerstone International is an equal opportunity employer. We encourage individuals from diverse backgrounds to apply.

Pay: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Ability to commute/relocate:

- Muttukadu, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (required)

**Language**:

- English (required)

Work Location: In person

Expected Start Date: 12/12/2024

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