Front Desk Representative
2 weeks ago
**Job Title**:Front Office Executive
**Location**: Chennai ECR
**Job Type**: Full-Time
**Job Summary**:
As a Guest Relations Executive at our college front office, you will play a pivotal role in creating a positive and welcoming atmosphere for all visitors, prospective students, and stakeholders. This multifaceted position involves managing guest interactions, providing information, and ensuring a seamless experience at the college front desk. Your responsibilities will extend to guiding prospective students through our pathway programs and supporting the admissions process.
**Key Responsibilities**:
1. Guest Interaction:
- Greet and assist visitors, students, and parents courteously.
- Handle inquiries and provide accurate information about the college programs, services, and admission procedures.
2. Pathway Program Guidance:
- Effectively communicate and guide prospective students through the college's pathway programs.
- Provide detailed information about the academic offerings, admission requirements, and career prospects.
3. Admissions Support:
- Assist in the admissions process by collecting and verifying required documents from applicants.
- Collaborate with the Admissions team to ensure a smooth transition for students entering the college.
4. Front Office Operations:
- Maintain an organised and tidy front office area.
5. Customer Service:
- Address and resolve guest concerns or issues promptly, ensuring a positive experience.
- Collect and analyse feedback to continually improve the quality of guest interactions.
6. Collaboration:
- Work closely with other departments, including Admissions, Student Services, and Administration, to facilitate effective communication and cooperation.
**Qualifications and Skills**:
- Higher Secondary School/Diploma,
- Proven experience in customer service or a similar role.
- Excellent communication and interpersonal skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Proficient in using office software and equipment.
- A positive and welcoming attitude.
**How to Apply**:
Kings Cornerstone International is an equal opportunity employer. We encourage individuals from diverse backgrounds to apply.
Pay: ₹20,000.00 - ₹30,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Ability to commute/relocate:
- Muttukadu, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 2 years (required)
**Language**:
- English (required)
Work Location: In person
Expected Start Date: 16/12/2024
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