Front Desk Executive

7 days ago

Panampilly Nagar Kochi Kerala, India Cureocity HealthTech Full time

**Key Responsibilities**:

- Greet and welcome clients and visitors, creating a positive first impression.
- Provide information about our services, offers, and promotions to clients.
- Handle client bookings, schedule appointments, and manage front desk operations.
- Process client payments and manage billing inquiries.
- Collaborate with the sales team to promote and upsell products and services.
- Follow up on leads and inquiries, converting them into sales.
- Assist with administrative tasks, such as data entry and maintaining client records.
- Handle any client concerns or issues professionally, ensuring customer satisfaction.
- Provide tours of the facility and explain service offerings in detail.
- Coordinate with other departments to ensure smooth client experiences.

**Qualifications**:

- Proven experience as a front desk receptionist, sales executive, or in a similar customer service role.
- Excellent verbal and written communication skills in Englidh and Malayalam.
- Strong organizational and multitasking abilities.
- Sales-oriented mindset with the ability to meet and exceed targets.
- Proficient in Microsoft Office and CRM systems.
- Friendly and professional demeanor with a customer-first approach.
- Ability to work flexible hours, including weekends if necessary.

**Preferred Skills**:

- Experience in the health, fitness, nutrition or wellness industry.
- Knowledge of basic sales techniques and upselling strategies.
- Ability to build strong relationships with clients and team members.

**Why Join Us?**
- Competitive salary and commission structure.
- Opportunities for career growth and development.
- Friendly and supportive work environment.
- Access to company perks and discounts.

Pay: ₹15,000.00 - ₹25,000.00 per month

Schedule:

- Day shift
- Rotational shift

Supplemental Pay:

- Commission pay
- Overtime pay

**Experience**:

- Sales: 1 year (required)
- Hospitality management: 1 year (required)
- Front desk: 1 year (required)

**Language**:

- English (required)

Work Location: In person

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