Customer Service Advisor

1 week ago

Bahadurgarh, India DIVINE GROUPS OF SOLUTIONS Full time

Basic **assessment of vehicles **, including collision impact assessment.
- Knowing and implementing the manufacturer’s and dealership’s policies on car service - including **interval recommendations, warranty & insurance, repair and maintenance details, oil changes, spare part details, costs and prices, timelines **, etc.
- **Booking appointments **, taking inventory, conducting inspections, and sending out invoices.
- Coordinating with the manufacturers and other sources for **spare parts **& other requirements.
- Understanding of all **technical documents **related to the car.
- **Making informed recommendations **based on the customer’s needs and wants.
- **Identifying & explaining to the customer what’s required **, what has been done, how long it will take, and explanation of costs for the same.
- Excellent **comprehension and communication skills**, as well as the ability to think on their feet.

**Salary**: ₹18,000.00 - ₹21,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement

Schedule:

- Morning shift

COVID-19 considerations:
YES

Ability to commute/relocate:

- Bahadurgarh, Haryana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 2 years (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

**Speak with the employer**

+91 9671008500

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