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Associate, Operations

2 weeks ago

Gurugram Haryana, India S&P Global Full time

**About the Role**:
**Grade Level (for internal use)**: 07
**The Team**:
The Counterparty Manager Operations team is committed to providing a seamless onboarding experience for our clients. We focus on entity management and data control, collaborating closely with clients to ensure accurate and up-to-date information. Our team values efficiency and aims to deliver exceptional service while simplifying complex processes. Counterparty Manager is an essential tool that enables buy-side and sell-side counterparts to streamline client onboarding and automate the sharing of regulatory data with bodies such as ISDA, FATCA, EMIR, and ASIC. It also facilitates FATCA compliance by allowing clients to upload and share various documents, including W-8, W-8BEN-E, and other necessary forms, ensuring smooth contracting processes and enhancing compliance and risk management.
**Responsibilities and Impact**:
**Support Client Onboarding**: Assist in the client onboarding process to ensure a smooth transition and timely access to our services.
**Manage Data Accuracy**: Help maintain accurate information and compliance by overseeing entity management and data control.
**Collaborate with Teams**: Work closely with internal teams to improve service delivery and resolve client issues effectively.
**Engage with Clients**: Communicate with clients to understand and address their regulatory and compliance needs, building strong relationships.
**Network with Industry Leaders**: Gain valuable exposure to industry leaders and regulatory policymakers, expanding your professional network.
**Participate in Training**: Take advantage of ongoing training and development opportunities to enhance your skills and support your career growth.
**What We’re Looking For**:
**Basic Required Qualifications**:
Bachelor’s degree in commerce or a related field.
Night Shift Role only
- 7 PM to 4 AM IST
Experience in KYC, client onboarding, or regulatory compliance is preferred.
Basic data analysis skills, with a working knowledge of MS Excel.
Familiarity with Salesforce and collaboration tools is a plus.
**Key Soft Skills**:
Strong analytical and interpersonal skills to effectively communicate with clients and team members.
Detail-oriented and task-driven, with the ability to thrive in a fast-paced environment.
Excellent verbal and written communication skills.
A proactive attitude towards problem-solving and teamwork.
**Additional Preferred Qualifications**:
Exposure to investment banking data operations or client support roles through internships or apprenticeships.
Basic understanding of ISDA regulations and compliance management gained during training.
Willingness to learn and adapt in a global team environment.
Ability to multitask and manage priorities effectively.
About S&P Global Market Intelligence
At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
What’s In It For You?
**Our Purpose**:
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.
**Our People**:
We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
**Our Values**:
Integrity, Discovery, Partnership
At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

**Benefits**:
We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.
**Our benefits include**:
**Health & Wellness**: Health care coverage designed for the mind and body.
**Flexible Downtime**: Generous time off helps keep you energized for your time on.
**Continuous Learning**: Access a wealth of resources to grow your career and learn valuable new skills.
**Invest in Your Future**: Secure your financial future through competitiv