Guest Relations Executive

A Guest Relations Executive plays a pivotal role in providing exceptional customer service and ensuring guest satisfaction in a hospitality setting. Their responsibilities include greeting and welcoming guests, addressing inquiries and concerns, assisting with check-in and check-out processes, arranging special requests, and ensuring a memorable and...

We are looking for a Smart Girl well-spoken, professional, and customer-oriented Guest Relations Executive (GRE) to manage front desk responsibilities and support our pre-sales operations. The ideal candidate will be the first point of contact for visitors and clients, offering a welcoming atmosphere while assisting the sales team in handling initial client...

**Key Responsibilities: Front Desk & Guest Relations** - Presentable appearance with **good grooming and etiquette.**Flexibility to work in shifts - Greet and **welcome clients, visitors, and guests**warmly and professionally. - **1-3 years of experience in customer service,**front office, or hospitality industry. - Manage the reception area and ensure it...

Actively listen to and resolve complaints Ensure special guests, like disabled people, elderly, children and VIPs, receive personalized services Coordinate and manage communication between guests and staff and follow up to ensure we resolve customer concerns Inform clients of our hotel services, including breakfast and dining options Promote all hotel...

We are seeking well-groomed, female professionals with Air Hostess trainee or equivalent hospitality/aviation background to join our team as Guest Service Associates (Restaurant).Key Responsibilities:Welcome, seat, and engage guests with professionalism and warmth.Accurately take and process food & beverage orders.Provide detailed menu knowledge and make...

**Greeting guests**: Greet guests when they arrive and offer assistance - **Handling inquiries**: Respond to guest requests, questions, and concerns promptly and professionally - **Providing information**: Provide information about the hotel and city - **Addressing complaints**: Investigate guest challenges and complaints and offer timely resolutions -...

**Job Overview** **Duties** - Greet guests upon arrival and departure with a warm and welcoming attitude - Assist guests with check-in and check-out procedures - Handle guest inquiries, requests, and complaints promptly and professionally - Provide information about hotel facilities, services, and local attractions - Manage reservations and ensure accurate...

From 2 to 7 year(s) of experience - ₹ 2-6 Lacs P.A. - Ludhiana,Punjabor **Roles and Responsibilities** Handling the reception work Guest relations Handling front office Calendar Management Travel Arrangement Admin tasks Having prior experience in Secretarial job and is open to handle reception activities Good inter personal skills **Perks and...

**Job Number** 24084013 **Job Category** Food and Beverage & Culinary **Location** Courtyard Amritsar, 52 Mall Road, Amritsar, Punjab, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Serve food courses and alcoholic beverages to guests. Set tables according to type of event and...

Should have a pleasing personality. - Attending walk-in customers and taking them around the property. - Assist them in completing all the initial paperwork. - Fixing appointments of the clients with the sales and CRM team. - Give them a comment card and ask them for their valuable feedback regarding the property. - Complete sales documentation customer wise...