Guest Relation Executive Female

3 days ago

Amritsar Punjab, India Maribella Hotel & Resort Amritsar Full time

**Greeting guests**: Greet guests when they arrive and offer assistance
- **Handling inquiries**: Respond to guest requests, questions, and concerns promptly and professionally
- **Providing information**: Provide information about the hotel and city
- **Addressing complaints**: Investigate guest challenges and complaints and offer timely resolutions
- **Collaborating with other departments**: Work with relevant hotel departments to address guest issues
- **Collecting feedback**: Collect guest feedback forms
- **Room allocation**: Allocate rooms to arriving guests after checking their preferences
- **Pre-registration**: Complete pre-registration formalities for VIP guests

Pay: ₹15,000.00 - ₹18,000.00 per month

**Benefits**:

- Flexible schedule

Schedule:

- Day shift
- Morning shift

Supplemental Pay:

- Performance bonus

Ability to commute/relocate:

- Amritsar, Punjab: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma (preferred)

**Experience**:

- Hotel: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

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