Guest Relation Executive

2 days ago

Ludhiana, India Nirvana Luxury Hotel -Ludhiana Full time

A Guest Relations Executive plays a pivotal role in providing exceptional customer service and ensuring guest satisfaction in a hospitality setting. Their responsibilities include greeting and welcoming guests, addressing inquiries and concerns, assisting with check-in and check-out processes, arranging special requests, and ensuring a memorable and comfortable stay. They act as a bridge between guests and hotel services, striving to exceed guest expectations and create a positive and lasting impression of the establishment. Exceptional communication, interpersonal skills, and a passion for ensuring a delightful guest experience are essential for success in this role.

**Job Types**: Full-time, Permanent

**Salary**: ₹15,000.00 - ₹22,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Food provided
- Paid sick time
- Provident Fund

Schedule:

- Day shift

Ability to commute/relocate:

- Ludhiana, Punjab: Reliably commute or willing to relocate with an employer-provided relocation package (required)

**Experience**:

- total work: 1 year (preferred)

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