Customer Relations Executive

3 days ago

Patna City, India Whitefield careers Full time

**Customer Relations Executive**
**Overview**
We are seeking a highly motivated and skilled individual to join our team as a

As a Customer Relations Executive for Projects, you will be the main point of contact for clients throughout the project lifecycle. You will work closely with our internal teams to ensure project deliverables meet client requirements and expectations, while ensuring timely and accurate communication with clients regarding project status updates, changes, and issues.

**Responsibilities**
Serve as the primary point of contact for clients throughout the project lifecycle

Develop and maintain positive relationships with clients, ensuring their needs are met and expectations are exceeded

Ensure timely and accurate communication with clients regarding project status updates, changes, and issues

Maintain accurate records of client interactions, project status updates, site reports and other relevant information

Prepare and get approval for project and site reports which then has to be submitted to clients

Work closely with various departments, such as sales, project management, and technical teams, to ensure that projects are executed seamlessly and clients receive exceptional service.

Respond promptly and effectively to client concerns or complaints, escalating issues as needed and working collaboratively with internal teams to resolve them.

Implement proactive measures to prevent future issues and enhance overall client satisfaction.

**Qualifications**

Customer Relations Executive 1

To be considered for this role, you should possess the following qualifications:
Bachelor's degree in business, marketing, communications, or a related field.

Proven experience in a customer relationship or account management role, preferably within a project-based environment.

Excellent interpersonal and communication skills in Hindi, English (Tamil optional), with the ability to build and maintain strong client relationships.

Strong problem-solving and conflict resolution skills.

Ability to work collaboratively with cross-functional teams and manage multiple projects simultaneously.

Detail-oriented and highly organized, with strong time management skills.

**Salary**: ₹600,000.00 - ₹1,000,000.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Patna City, Bihar: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Detail-oriented and highly organized, with strong time management skills.

**Education**:

- Bachelor's (required)

**Experience**:

- Problem management: 1 year (required)
- Customer relationship management: 2 years (required)
- Conflict management: 1 year (required)

**Language**:

- English (preferred)

  • Executive Customer Relations

    7 days ago

    Bangalore City, Bengaluru, Karnataka, India Prerana Motors Pvt Ltd Full time

    Executive - Customer Relations/Services Reputed Automobile Dealership for Tata Motors Ltd., looking for talented youngsters to join their Motor Insurance team at Central Bangalore. You will be responsible for timely issuance of motor policies to new customers by co-ordinating with the sales team, answering customer queries and working on dedicated...

  • Customer Relation Executive

    5 days ago

    Electronic City, Bengaluru, Karnataka, India 1Point1 Solutions Full time

    Greetings from One Point One Solutions Ltd Hiring for BPO Customer care and Customer Support Process Looking for an Immediate Joiners Job Role : Customer Representative Executive Languages : English +Kannada Salary : Upto 25000/- with good Incentives Qualification : Any Graduates and Under Graduates can apply Location : AKR Infinity, 3rd Floor, Sy No....

  • Customer Relations Executive

    2 weeks ago

    Chinar Fortune City, Bhopal, India Magnum Environment Management Private Limited Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Job DescriptionWe are hiring Customer Support Executives (Voice Process) for our BPO office in Bhopal. The role involves assisting customers, resolving queries, and ensuring a smooth communication experience. Candidates must have good Hindi & English speaking skills and basic computer knowledge. Responsibilities:Handle voice-based customer interactions...

  • Head Customer Relations

    1 week ago

    Patna, Bihar, India Budha Motors Full time ₹ 2,00,000 - ₹ 8,00,000 per year

    Role & responsibilitiesEstablish and maintain positive relationships with existing clients.Provide prompt, efficient, and satisfactory responses to customer inquiries.Identify opportunities for improving the customer experience and provide feedback to relevant teams and departments.Analyse customer data to identify patterns and insights; and leverage this...

  • Customer Relationship Executive

    7 days ago

    Patna City, Patna, Bihar, India Job Destiny Full time

    **Relationship Executive Responsibilities**: - Meeting with potential clients to gauge the utility and viability of prospective working relationships. - Ensuring regular contact with existing clients to maintain our company's presence. - Repairing disengaged or fractured relationships. - Conducting in-depth needs assessments to better understand each...

  • Customer Relation Executive

    1 week ago

    Patna, Bihar, India Euler Motors Pvt Ltd Full time

    Work Experience - Min 3years required in 2w/3w/4w Skills: - Knowledge of Excel, Intermediate English and Good Communication Skill should be required Education: - Graduate Pay: ₹14,000.00 - ₹24,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Ability to commute/relocate: - Patna, Bihar: Reliably commute or planning to...

  • Customer Care Executive

    1 week ago

    Patna, India Travellia solutions private limited Full time

    Job Title: Customer Care Executive Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a **Responsibilities**: Listen attentively to customer concerns, identify the root cause of the issue, and provide appropriate solutions or escalate complex problems to higher-level support teams. Maintain a professional and...

  • Customer Relationship Executive

    23 hours ago

    Patna City Outer, Patna, Bihar, India Budha Shakti Pvt Ltd. Full time

    **Job Title**: Customer Relationship Executive **Key Responsibilities**: - Serve as the primary point of contact for customers, addressing inquiries, issues, and feedback promptly and professionally. - Build and maintain long-term relationships with customers, ensuring satisfaction with products and services. - Handle and resolve customer complaints,...

  • Customer care executive

    2 weeks ago

    Patna, India Domestic cluster enterprise Full time

    customer support executive's role is to ensure customer satisfaction by managing customer inquiries, resolving issues, and building customer relationships. They are the primary point of contact between customers and the company. Here are some of the responsibilities of a customer support executive

  • Public Relations Executive

    2 days ago

    mumbai city (andheri), India Burson APAC Full time

    Burson is looking for a Public Relations Executive for our Mumbai location. The individual will join our client servicing team and work with our Healthcare practice. The team works with some of the leading players in the industry. The Public Relations Executive will be expected to be actively involved in the day-to-day execution of client activities under...