Call Center Banking Process

call center job in the credit card industry involves answering inbound calls from customers to resolve their queries, process account requests, and provide information about products and services, while also handling outbound calls for sales or promotional offers. Key responsibilities include assisting with applications and issues, maintaining customer...

ü Manage large amounts of inbound and outbound calls in a timely manner ü Follow communication “scripts” when handling different topics ü Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives ü Seize opportunities to upsell services when they arise ü Build sustainable relationships and...

ü Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell services when they arise - Build sustainable relationships and engage...

Job brief **Responsibilities**: - Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell products when they arise - Build...

Key Responsibilities of an International Call Centre Head Leadership & Management: Recruit, train, coach, and motivate a large team of call center representatives. Operations Oversight: Monitor daily call center statistics, such as call waiting times and call duration, to identify areas for improvement and ensure efficiency. Performance Management: Set clear...

Job Title: Call Center Executive - Work from Home - International BPOJob Type: Full-Time | Remote (WFH) | Night ShiftSalary: ₹20,000 to ₹70,000 per month + performance-based incentivesAbout the Job:Votiko is hiring Call Center Executive for our work from home international BPO team. If you're looking for a stable WFH job, and have experience in...

Answering calls and explaining the services offered by the company. Contacting new and existing clients. Obtaining information and other relevant data of the new clients. Taking the client requirement to the Student Counsellors for further process. Maintaining the client database based on their requirement. Checking with the clients for our service...

We are hiring enthusiastic and customer-friendly freshers for our call center team in the real estate sector. As a Call Center Executive, you will be the first point of contact for potential property buyers and renters. You’ll provide information, generate leads, and assist with client follow-ups over the phone. Pay: ₹9,941.07 - ₹17,912.11 per...

Handling incoming customer inquiries, complaints, and support requests. Answering questions about products or services. Resolving issues with orders or accounts. Providing technical support. Handling customer feedback and complaints. Banking & Finance. Cards, Ins, Loan. **Age Limit -18 to 32** **Job Types**: Full-time, Fresher **Salary**: ₹15,000.00 -...

**Company Name - Ruloans Distribution Services Pvt Ltd** **Job Location - Laxmi Nagar** **Profile - Sbi Bank Credit Card Sales** **Salary for Freshers - 12k Fixed Salary** Tele-Caller/Call Centre Executive Job requirements: - 1. Excellent communication skills (English Not Compulsory) 2. No Language Barrier 3. Immediately available to join 4. Basic...