Hostess

2 days ago


Lower Parel Mumbai Maharashtra, India Elevate Building Solutions LLP (Articlad) Full time

We are looking for a Hostess to join our team and be the first point of contact for our guests.

Hostess responsibilities include greeting guests, providing accurate wait times and escorting customers to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure.

Ultimately, you’ll ensure we provide excellent customer service and a pleasant dining experience to our guests.

**Responsibilities**
- Welcome guests to the venue
- Provide accurate wait times and monitor waiting lists
- Manage reservations
- Escort customers to assigned dining or bar areas
- Greet customers upon their departure
- Coordinate with wait staff about available seating options
- Maintain a clean reception area
- Answer incoming calls and address customers’ queries
- Assist staff as needed

**Requirements and skills**
- Previous work experience as a Hostess
- Familiarity with health and safety regulations
- Experience in managing reservations
- Demonstrable customer-service skills
- Excellent communication skills (via phone and in-person)
- Strong organizational skills with the ability to monitor
- Good physical condition to walk and stand
- High school diploma; hospitality certification is a plus

Pay: ₹30,000.00 - ₹40,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Weekend availability

Supplemental Pay:

- Commission pay
- Performance bonus
- Yearly bonus

Work Location: In person


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