Customer Service/up-selling

4 days ago


Gurgaon, India THR Consultants Full time

**Mandatory Conditions to apply-**
Policy Bazaar is Hiring for CRT-RM II Customer Service/Up-selling/Cross-Selling
- Minimum 06 month of telecalling eperience is mandatory.
- Eperience in customer service will be added advantage

**You can call or what's app to Ms. Khushboo Gupta at +91-8958-110044 Call in between (10:00 AM to 7:00 PM) Only**

**We are hiring for "Customer Support Eecutive" for Policy bazaar,** **Gurgaon.**

**About Company: -** Policy bazaar was founded in 2008 with one objective: bringing transparency in insurance. The founders wanted to reimaging insurance, so they started by simplifying all the information around plans, ending the rampant mis-selling, and preventing policy lapses.

Today, we are Indias best & largest online insurance marketplace. Over **9+ million (90 lakh+)** individuals have come to us & bought the best insurance plans from the top insurers in the country. We have sold over **19 million policies** since inception, and this number is only growing.

While we are happy with how we are changing insurance for the country, we know there is still a lot of work to be done. Our vision to bring pioneering technologies & innovations to the field continues to grow. We aspire to build a health & financial safety net for more households in India in the coming years.

**Position Title**: Customer Service-RM
**Report To-**Team Leader
**Languages required -** English & Hindi (Ecellent Communication Skills)
**Function**: Customer Service/Up-selling/Cross Selling
**Location**: Gurgaon, Haryana, India
**Salary: 3.00 LPA TO 4.50 LPA**
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Solving quires of financial Products/Insurance Policy to the leads given by the company.
- To offers an upgrade or premium version of the products.To offer add-ons to increase the functionality of the product.
- To increase the total sale through upselling.
- To introduce customers with new options of products adding with the eisting one.
- **Listen to your customer's needs and goals**:

- ** Display your higher-end products and services**:

- ** Offer side-by-side comparisons of Products & Services.**:

- To promote customers to purchase add on products.

**Best of Luck**
- Role:_Customer Service
- Salary:_ 2,50,000 - 5,00,000 P.A.
- Industry:_BPO / Call Centre
- Functional Area:_Customer Success, Service & Operations
- Role Category:_Customer Success, Service & Operations - Other
- Employment Type:_Full Time, Permanent
- Key Skills
- customer service
- Skills highlighted with ‘‘ are preferred keyskills

Education
- UG:_Graduation Not Required

**Company Profile**:
THR Consultants

A Leading BSFI Client
- Company Info
- Contact Company:_THR Consultants
- Reference Id:_PB-CRT-RM-Khushboo



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