Administrator Assistant
1 week ago
About Us:
- Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, and now radiology, through the recent combining of forces with Advocate RCM. Focused on Revenue Cycle Management and Advisory services, Ventra partners with private practices, hospitals, health systems, and ambulatory surgery centers to deliver transparent and data-driven solutions that solve the most complex revenue and reimbursement issues, enabling clinicians to focus on providing outstanding care to their patients and communities.
Job Summary:
- The Administrative Assistant welcomes visitors by greeting them, in person or on the telephone, and answering or referring inquiries. This position directs and instructs visitors by maintaining employee and department directories. This position also maintains security by following procedures, monitoring logbook, and issuing visitor badges
Essential Functions and Tasks:
- Signs and expedites claim forms for mail delivery to customer
- Receives visitors at the front desk by greeting, welcoming, directing, and announcing them appropriately
- Answers, screens, and forwards incoming phone calls
- Maintains office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
- Receives daily mail and maintains package logs
- Announces deliveries for pick up/drop off of supplies for company
- Orders and dispenses Over-The-Counter (OTC) medications/first aid products as needed for employees
- Performs special projects and other duties as assigned
Education and Experience Requirements:
- High School Diploma or GED required
- At least one to two (1-2) years of receptionist or front office representative experience preferred
- Basic working knowledge of HIPAA privacy rules preferred
Knowledge, Skills, and Abilities:
- Strong working knowledge of common front desk practices and procedures
- Strong customer service skills
- Strong reflective listening skills
- Strong oral, written, and interpersonal communication skills
- Strong time management skills
- Strong organizational skills
- Strong detail orientation skills
- Basic word processing software skills
- Ability to maintain a professional presence and demeanor during stressful situations
- Ability to take initiative and effectively troubleshoot while focusing on innovative solutions
- Ability to serve as a representative for organization
- Ability to prioritize, be resourceful, and ensure that deadlines are met
- Ability to exercise sound judgment
- Ability to handle highly sensitive and confidential information appropriately
- Ability to remain flexible and work within a collaborative and team-oriented environment
- Ability to communicate with diverse personalities in a tactful, mature, and flexible manner
Ventra Health:
**Equal Employment Opportunity (Applicable only in the US)**
**Recruitment Agencies**
Ventra Health does not accept unsolicited agency resumes. Ventra Health is not responsible for any fees related to unsolicited resumes.
**Solicitation of Payment**
Please be aware that there have been reports of individuals falsely claiming to represent Ventra Health or one of our affiliated entities Ventra Health Private Limited and Ventra Health Global Services. These scammers may attempt to conduct fake interviews, solicit personal information, and, in some cases, have sent fraudulent offer letters.
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