Supervisor

4 days ago

Guwahati, India MJ Careers Full time

**Full Job Description**

**Duties and responsibilities**

1. Ensure Hub opening & closing is done as per operational standards and requirements.1. Ensure Hub opening & closing is done as per operational standards and requirements.

2. Supervise the Sorters who receive the shipments.

3. Planning as per available resources and allocating shipment for bike and van deliveries.

4. Ensure all team members are trained and are aware of operational standards.

5. Sorting shipment as per defined routes.

6. Create the Runsheet /Pickup sheet and assign daily work to WM’s.

7. Prepare Reports; Check and revert on mails.

8. Execute ERP Transaction.

9. Prepare and share Day End reports.

10. Collection of cash, accounting and reconciliation with ERP.

11. Participate in delivering the shipment/pickup as per operational requirement to the customer when required.

12. Take ownership of the team assigned to him in terms of motivation, control attrition, handle grievance, grooming, zero customer escalations, training, coaching as per OKR.

13. Adhering & supporting the organization into seamless adoption of new policies & process.

14. Track undelivered shipment in ERP and call customer to identify reasons for non-delivery.

15. Track wish masters performance at a real time basis to ensure all deliveries are completed as per plan.

16. Provide support to the Wish Masters enroute and take necessary actions.

17. Ensure unexplained Zero stock variance at the hubs on a daily basis.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹10,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Guwahati, Assam: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (required)

**Speak with the employer**
+91 6026686649

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