Front Office Associate

1 day ago

Malad Mumbai Maharashtra, India Hotel Mumbai House Full time

**Hotel Front Desk Responsibilities**:

- Checking guests in and out.
- Receiving and managing reservations made online and telephonically.
- Verifying guests' payment methods during check-in.
- Assigning rooms to guests and informing them of any specials offered by the hotel.
- Organizing transport services for guests at their request.
- Providing guests with information about the hotel.
- Keeping abreast of attractions that may be of interest to guests.
- Serving as a host at conferences, and ensuring that all relevant preparations are made for the event.

**Hotel Front Desk Requirements**:

- High school qualification or equivalent.
- Previous hospitality experience (minimum 3 years)
- Strong written and verbal communication skills.
- Well-presented and professional appearance.
- Competency with Microsoft Office.
- Ability to learn on the job.
- Excellent customer service skills.
- Must have flexible hours.

**Benefits**:

- Food provided
- Leave encashment
- Paid sick time

Schedule:

- Rotational shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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