Customer Support Representative

2 days ago


Haryana, India Open Mind Services Ltd Full time

**Roles and Responsibilities**:

- Strong knowledge of medical equipment.
- Deepening relationships with the existing customer base of the company.
- Should be able to provide customers with detailed information on products, services & offers.
- Ability to handle all customer queries and complaints and resolved with in TAT.
- Ability to up-sell a company product to the customers.
- Responsible to work upon undelivered cases and escalate wherever necessary.
- Handling escalation cases and resolving customer queries by coordinating with product and operations team.
- Ability to build rapport in diverse workforce in a multicultural setting.

**Qualifications/Other Requirements**

1. Any Graduate

3. 1-2 years’ experience in Tele-Calling or Voice Process

5. Experience in health Industry

6. Females prefer

**Designation: Patient Relationship Officer**

**Salary: 22,000/- to 25,000/- Monthly CTC**

**Benefits: - Provident fund (PF) - Mediclaim Insurance Workdays per week: 6 days (Rotational Week off) Timing - 08:00am to 8:00pm (9 hours Shift) Contact - Yashika97170 08655**

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Flexible schedule
- Health insurance
- Paid sick time

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- Healthcare management: 1 year (required)

**Language**:

- Hindi (preferred)
- English (required)

Work Location: In person

Application Deadline: 15/06/2025
Expected Start Date: 16/06/2025



  • Gurugram, Haryana, India Kyno Health Full time

    **Job Title: Customer Support Representative** **Location: Gurgaon** **Job Type: Full-Time** **Key Responsibilities**: Respond to customer inquiries promptly via various channels. Diagnose and resolve issues or escalate as needed. Keep detailed records of interactions and solutions. Collaborate with internal teams for seamless customer...


  • Gurugram, Haryana, India Kareer Hubb Full time

    **Customer Service Representative** Eligibility - Graduates - Freshers / Experience both can apply Salary - Upto 30k Work From Office **Location - Gurgaon** **Max Age - 30yrs.** Pay: ₹18,000.00 - ₹36,000.00 per month Schedule: - Rotational shift **Education**: - Bachelor's (required) **Language**: - English (required) Work Location: In...


  • Gurugram, Haryana, India The career artist Full time

    Job Title: Customer Service Representative Nature of Role: Voice and Non-voice **Requirements**: - Excellent English voice communication skills are a must. - Graduates required. - 6 months to 1 year of experience preferred, but freshers can also apply. - Language Proficiency: Excellent spoken English communication skills. Key Responsibilities: - Provide...


  • Gurugram, Haryana, India Drimlite Full time

    **Job Title**: Customer Service Representative **Location**: Gurgaon ,Haryana **Job Type**: Full-time **Key Responsibilities**: - Responding to customer inquiries and resolving issues promptly and efficiently. - Assisting customers with transactions and account-related queries. - Ensuring customer satisfaction through effective communication and...


  • Faridabad, Haryana, India Vami Tech Solutions Private Limited Full time

    We are hiring a customer service representative to manage customer queries and complaints. **Responsibilities** - Responding promptly to customer inquiries - Communicating with customers through various channels - Acknowledging and resolving customer complaints - Keeping records of customer interactions, transactions - comments, and complaints -...


  • Gurugram, Haryana, India Vertex Group Full time

    **Job description** As a Customer Support Representative, you will be the front line of communication between our company and our valued customers. Your primary responsibility will be to provide exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction. This role involves effective communication,...


  • Gurugram, Haryana, India salary hikers LLP Full time

    Job Title: Customer Service Representative Nature of Role: Voice and Non-voice **Requirements**: - Excellent English voice communication skills are a must. - Graduates required. - 6 months to 1 year of experience preferred, but freshers can also apply. - Language Proficiency: Excellent spoken English communication skills. Key Responsibilities: - Provide...

  • Customer Support

    2 days ago


    Gurugram, Haryana, India Infiniserve IT Solution Pvt Ltd Full time

    **Job Title: Customer Support Executive** **Location: Gurgaon** **Department: Customer Service** *** **Key Responsibilities**: - Identify and assess customers' needs to achieve satisfaction. - Keep records of customer interactions, process customer accounts, and file documents. - Provide feedback on the efficiency of the customer service...


  • Gurugram, Haryana, India Radical Minds technologies pvt ltd Full time

    We are looking for a customer-oriented service representative for our company. **What does a Customer Service Representative do?** A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and...


  • Gurugram, Haryana, India Radical Minds technologies pvt ltd Full time

    We are looking for a customer-oriented service representative for our company. **What does a Customer Service Representative do?** A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and...