Receptionist/administrative Assistant

6 days ago

Khagaul Patna Bihar, India Poorna Management Alliance Pvt Ltd Full time

Job Title: Receptionist & Admin In-Charge

Location: Patna

Department: Administration

Reports To: Hospital Administrator

Job Summary:
We are seeking a professional and organized Receptionist and Admin In-Charge to manage front desk operations and oversee administrative tasks in the hospital. This role is critical in ensuring smooth communication between patients, staff, and departments, while maintaining high standards of customer service and administrative efficiency.

Key Responsibilities:
Reception Duties:
Greet and assist patients, visitors, and vendors courteously.

Manage front desk operations including patient check-in/check-out.

Answer phone calls, route calls appropriately, and handle inquiries.

Schedule appointments and coordinate with medical staff.

Schedules doctors’ appointments for patients

Answer patient questions and provide assistance and directions when necessary

Utilize our medical office software to schedule new and follow-up appointments for our patients

Arranges hospital admissions, provides referrals, and schedules appointments for medical tests and lab work for patients as needed..

Ensures availability of treatment information by filing and retrieving patient records.

Maintains patient accounts by obtaining, recording, and updating personal and financial information.

Helps patients in distress by responding to emergencies and solving problems...

Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.

.Provides directions to the office to new patients, consulting practitioners, and vendors.

Contributes to team effort by accomplishing related results as needed.

Administrative Duties:
Supervise and support administrative staff including clerks and office assistants.

Ensure the smooth operation of daily office tasks such as filing, record keeping, inventory management, and correspondence.

Maintain staff attendance records, duty rosters, and handle basic HR-related documentation.

Liaise with vendors, service providers, and maintenance staff.

Prepare reports for hospital management on administrative performance and patient feedback.

Coordination & Compliance:
Coordinate between departments to ensure seamless patient service.

Ensure all hospital administrative policies and procedures are followed.

Monitor cleanliness and proper upkeep of the reception and administrative areas.

Qualifications & Requirements:
Bachelor's degree in Business Administration, Hospital Management, or a related field (preferred).

Minimum 2-3 years of experience in a hospital or healthcare setting.

Excellent communication, interpersonal, and organizational skills.

Proficient in MS Office and hospital management software.

Ability to handle stressful situations with professionalism and patience.

Work Schedule:
Full-time; Rotational shifts may be applicable depending on hospital hours.

**Job Types**: Full-time, Permanent

Pay: ₹8,398.82 - ₹12,000.00 per month

Schedule:

- Day shift
- Rotational shift

Work Location: In person

  • Receptionist/administrator

    1 week ago

    Khagaul, Patna, Bihar, India AYTIS CLOUD SOLUTIONS (P) LTD. Full time

    Key Responsibilities: - Greet and assist students, parents, and visitors with professionalism and warmth. - Maintain and organize student records and files. - Coordinate with faculty members to schedule classes and ensure smooth operations. - Handle student registrations and payments, maintaining accurate records. - Monitor office supplies and coordinate...

  • Billing Receptionist

    3 days ago

    Patna, Bihar, India SATKRITI HOSPITAL Full time

    Key Responsibilities: 1. Reception Duties: - Greet and assist patients and visitors in a courteous manner. - Handle phone calls, schedule appointments, and manage inquiries. - Maintain a clean and welcoming reception area. 2. Billing Duties: - Prepare and issue accurate bills and invoices for patients. - Process payments (cash, card, insurance, etc.) and...

  • Receptionist/administrator

    1 week ago

    Kankarbagh, Patna, Bihar, India Secure Nation Security Service Full time

    Required Experience Female office assistant com Computer Operator at Patna aria Salary RS.8000/- to Rs.15000/- Plz Comtact - Ambika Moter Market,2nd Floor,Main Road Kankarbagh, Near SBI, Patna-20, Please Call-7870614500 Pay: ₹8,604.37 - ₹21,738.19 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift Supplemental Pay: -...

  • Receptionist/administration

    2 weeks ago

    Patna, Bihar, India Secure Nation Security Service Full time

    _**Required Experience Female Receptionist com Computer Operator at Patna aria Salary RS.8000/- to Rs.15000/- Plz Comtact - Ambika Moter Market,2nd Floor,Main Road Kankarbagh, Near SBI, Patna-20,**_ - **Please Call- 7870614500 **_ **Salary**: ₹7,000.00 - ₹18,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day...

  • Receptionist

    17 hours ago

    Boring Road, Patna, Bihar, India Civils Phodo Full time

    **Job Title: Receptionist** **Location**:Civils Phodo an Institute of Civil Services** **Civils Phodo an Institute of Civil Services** is seeking a friendly and organized Receptionist to join our team. As the first point of contact for our students, faculty, and visitors, you will play a crucial role in creating a welcoming and professional environment....

  • Receptionist

    1 week ago

    Boring Road, Patna, Bihar, India HIMALAYA MEDICAL COLLEGE AND HOSPITAL Full time

    **Job Title**: Receptionist **Location**: Himalaya Medical College and Hospital, Chiksi, Paliganj, Patna **Department**: Administration **Employment Type**: Full-Time **About Himalaya Medical College and Hospital** Himalaya Medical College and Hospital is a premier healthcare institution committed to providing quality medical education and excellent...

  • Salon Receptionist

    17 hours ago

    Patna, Bihar, India Job Destiny Full time

    A salon receptionist's job is to provide excellent customer service and administrative support to a salon. Their responsibilities include: - Greeting clients: Welcoming clients in a friendly and professional manner - Answering phone calls: Responding to client inquiries and managing phone calls - Scheduling appointments: Managing the salon's calendar and...

  • Salon Receptionist

    17 hours ago

    Patna, Bihar, India Job Destiny Full time

    A salon receptionist's job is to provide excellent customer service and administrative support to a salon. Their responsibilities include: - Greeting clients: Welcoming clients in a friendly and professional manner - Answering phone calls: Responding to client inquiries and managing phone calls - Scheduling appointments: Managing the salon's calendar and...

  • Receptionist and Telecaller

    2 weeks ago

    Patna, Bihar, India Kleve Interior Full time

    **Key Responsibilities**: - Greet visitors and clients in a professional and welcoming manner. - Answer incoming calls and respond to inquiries with clarity and efficiency. - Manage appointment scheduling and maintain the reception area. - Assist in outbound calling campaigns to promote our services and follow up with potential clients. - Maintain accurate...

  • Gym Receptionist

    6 days ago

    Patna, Bihar, India Job Destiny Full time

    **Gym receptionist Job Description: - ** A gym receptionist is the first point of contact for visitors and members at a fitness facility. They greet, register, and check-in members, answer inquiries, handle phone calls, and maintain a clean and organized front desk area. A gym receptionist should have excellent communication and customer service...