Contributions Operations

1 week ago


Kolkata West Bengal, India WTW Full time

**Description**:
This position will be responsible for / expected to have the following:

- Performs contributions processes by following Standard-Operating-Procedures.
- Performs quality checking, Ready to take additional assignments/challenges, Flexible with Tasks/Assignments and shift alignment.
- Proactively approach to identify issues/exception and escalate queries/issues to the seniors.
- Works collaboratively with team members to analyse the root cause; provides suggestion to supervisors/SMEs to get the resolution.
- Identify process improvement opportunities and communicate to supervisor for implementation.
- Seeks ways to gain in depth process knowledge. Actively participates in the Domain Training Programs, completes it successfully by clearing post training evaluation.
- Deliver assigned task on time and maintain process controls
- Must have knowledge and experience with the Acclaim or similar platform
- Possesses good analytical skills & Accounting knowledge, understanding of financial entries and impacts
- Proficient in MS Excel and MS Word
- Strong sense of urgency, ownership, and accountability for completing the assigned task
- Flexible with shift alignment and ready to work as per the plan
- Ability to maintain a positive attitude
- Good written and verbal communication skills needed to work effectively with internal and external customers.
- Ability to collaborate with a team and work well with others
- Knowledge of consumer driven health care plans, US Banking, Card network is a plus.

**Qualifications**:
Qualification:
**Graduation** - B.Com preferred, or any graduate with a background in Accounting and Finance.

**Shift:

- Rotational Shift (Day & Night)



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