
Night Auditor
4 days ago
The Night Auditor is responsible for overseeing hotel operations during the overnight shift, balancing financial transactions, and ensuring guest satisfaction. This role involves handling front desk duties, processing end-of-day reports, and addressing guest inquiries or issues.
**Key Responsibilities: Financial & Audit Tasks**:
- Perform nightly audits of hotel transactions and balance daily revenue.
- Reconcile guest accounts and verify payments, ensuring accuracy in financial records.
- Prepare daily reports for management, including occupancy, revenue, and accounting summaries.
- Process invoices, credit card payments, and cash transactions.
- Ensure compliance with financial and accounting procedures.
**Guest Services & Front Desk Operations**:
- Greet and assist late-night guests with check-in, check-out, and reservations.
- Address guest inquiries, requests, and complaints professionally and efficiently.
- Provide information about hotel services, local attractions, and transportation.
- Handle emergency situations or security concerns and report incidents as needed.
**General Hotel Operations**:
- Monitor hotel premises for security and safety during the night shift.
- Coordinate with housekeeping and maintenance teams to address overnight requests.
- Ensure front desk and lobby areas remain clean and organized.
**Skills & Qualifications**:
- High school diploma or equivalent (Associate or Bachelor’s degree in Hospitality/Accounting preferred).
- Previous experience in hotel front desk operations, accounting, or night audit preferred.
- Knowledge of hotel management software (e.g., Opera, PMS systems) is a plus.
- Strong attention to detail and problem-solving skills.
- Excellent customer service and communication abilities.
- Ability to work independently with mínimal supervision.
- Must be comfortable working overnight shifts, including weekends and holidays.
**Job Types**: Full-time, Permanent
Pay: ₹40,000.00 - ₹45,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Morning shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
Work Location: In person
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