System Administrator

4 days ago

Bengaluru Karnataka, India Brainlabs Full time

Brainlabs is a digital media agency - we're passionate about using data and tech to craft marketing strategies that drive real business results for clients. Our 1000+ Brainlabbers partner with some of the world's largest advertisers to do just that.

Our mission is simple, we want to become the world's largest independent media agency, famous for delivering high performance and accelerating the careers of Brainlabbers whilst we're at it.

Brainlabs has always been a culture-first company. In fact, from the very beginnings of the agency a set of shared principles, philosophies and values was documented in The Brainlabs Handbook, helping us create our unique culture.

As with everything here we always seek to adapt and improve so The Brainlabs Handbook has been fine-tuned to become The Brainlabs Culture Code.

This Culture Code consists of 12 codes that talk to what it means to be a Brainlabber. It's a joint commitment to continuous development and creating a company that we can all be proud of, where Brainlabbers can turn up to do great work, make great friends and win together.

You can read The Brainlabs Culture Code in full here.

**Job brief**

We are looking for a System Administrator to support our IT Infrastructure and Staff with IT-related requests and incidents.

**Attention to detail,** service-oriented, always learning and a right Attitude is a must for this role.

Be ready to go beyond boundaries and extend support to the Team and members.

**Responsibilities**
- Support End users following the IT Service Management Framework
- Participate in Service Improvement Projects and Initiatives
- Monitoring system performance and troubleshooting issues
- Helped improve the IT security posture and Participated in internal and external audits.
- Carry out Procurement, Documentation, and Policy Implementation Tasks.
- Support Client and Client Supporting Teams on IT Related Requests and Projects.

**Requirements**:

- Proven experience as a System Administrator, Network Administrator, or similar role
- Working knowledge in AWS, GCP, or Azure Platform.
- Certification in any of the Technologies (Microsoft, AWS, Cisco, ITIL)
- Experience with Networks (LAN, WAN, WLAN) and Patch management
- Knowledge of System security, data backup/recovery
- Knowledge of Scripting is an added advantage.
- Familiarity with various operating systems and platforms, and **Mac/Apple OS would be beneficial.**:

- Resourcefulness and problem-solving aptitude
- Knowledge of Windows Intune and Jamf Pro.
- Working knowledge of Ticketing systems and ITSM or ITOM.

**Excellent communication skills.

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