Operations Officer

**Team**:WM Operations - iCAT (Internal Client Adoption Team) **- **Data Analytics

**Title**:Operations Officer

**Corporate **Title: Analyst / Associate

**Deutsche Bank International Private Bank (IPB) -**

Deutsche Bank IPB offers ultra-high / high net worth clients a broad range of traditional and alternative investment solutions, providing a holistic service for all aspects of Wealth Management. As a trusted partner of high-net-worth individuals and entrepreneurs, family offices and foundations, Deutsche Bank IPB creates lasting value for clients. Leveraging its global network and expertise from across Deutsche Bank, it provides capital markets expertise and international solutions tailored to the individual needs of clients. These include wealth planning over generations and international borders, asset management with individual risk management, loans, and deposits as well as the development of bespoke solutions for individuals or selected institutions in close collaboration with experts in Investment Banking and Asset Management.

The role is part of a desk extension team and reports into the IPB APAC Performance Management/COO team in Singapore; as well as having a local reporting line in Mumbai.

**What we’ll offer you**:
As part of our flexible scheme, here are just some of the benefits that you’ll enjoy
- Best in class leave policy
- Gender neutral parental leaves
- 100% reimbursement under child care assistance benefit (gender neutral)
- Flexible working arrangements
- Sponsorship for Industry relevant certifications and education
- Employee Assistance Program for you and your family members
- Comprehensive Hospitalization Insurance for you and your dependents
- Accident and Term life Insurance
- Complementary Health screening for 35 yrs. and above

**Responsibilities/Tasks**:

- Review client data (KYC, tax, suitability, etc ) to identify data inconsistencies and design controls
- Reconciliation of data to ensure data accuracy
- Validation of KYC and client static information in core banking systems
- To ensure accuracy of data entered into the Private Banking system as well as the information in the Account Opening/ Maintenance Documents
- Act as Subject Matter Expert on the client data inputted into Private Banking system
- Work with transformation team and Operations on system enhancements to improve controls on data integrity and process efficiencies
- Point of liaison for system issues relating to data maintained outside Private Banking systems
- Perform Quality Assurance on offshored activities
- Prepare monthly and ad-hoc reports related to but not limited to tax reportings, KYC remediation projects, anti-money laundering and offshored activities
- Support project team on all data migration projects
- Handle any other adhoc projects assigned by the supervisor

**Qualifications**:

- Diploma / Degree majoring in Banking, Accountancy or Business Administration or related discipline preferred
- Strong Excel and data analytics skills
- Knowledge in tax reportings will be an advantage
- Knowledgeable and experienced in operations, account documentation, risk management, Sophisticated AML/KYC knowledge and experience in banking or financial industry for at least 3-5 years
- Good knowledge in Know Your Client procedures
- Ability to develop a good knowledge of the customer base, with sensitivity to specific customer needs.

**Personal Competencies or Skills**
- Mature, strong analytical and problem solving ability
- A team leader who is able to multi-task effectively in a dynamic environment, appreciate diversity and follow through assignments within tight schedule
- Excellent interpersonal skills and the ability to manage relationships with all levels
- Strong customer relationship, communication and presentation skills
- Problem solving skills
- Strong process and project management experience would be an advantage

**How we’ll support you**:

- Training and development to help you excel in your career
- Flexible working to assist you balance your personal priorities
- Coaching and support from experts in your team
- A culture of continuous learning to aid progression
- A range of flexible benefits that you can tailor to suit your needs

About us and our teams

Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.