Customer Support Associate

A **customer support associate's** job role is to provide customer service, manage customer concerns, and build positive customer relationships: - Prepare for customer inquiries: Study products, services, and customer service processes Customer support associates should have strong interpersonal skills, be able to work independently and as part of a team,...

A customer service associate's job description includes: - Responding to customer inquiries: Answering customer questions, understanding their concerns, and resolving issues - Providing technical support: Troubleshooting product and service issues - Maintaining customer relationships: Keeping customers satisfied and managing their concerns - Recording...

Responsibilities:Manage inbound and outbound calls in a timely mannerFollow communication "scripts" when handling different topicsIdentify customers' needs, clarify information, research every issue and provide solutions and/or alternativesFind opportunities to improve customer retention.Build sustainable relationships and engage customers by taking the...

**Responsibilities**: - Manage inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Find opportunities to improve customer retention. - Build sustainable relationships and engage...

The Opportunity Entry level position provide initial technical product support to customers by handling inquiries and troubleshooting basic technical product-related issues Gather information to identify and assess nature of problem Record incident in a tracking system to maintain log of product issues for escalation and product development teams Typically...

customer support associate language (Kannada) 13k-15k **Gather the Feedback from Customer & Maintain Long Lasting Relationship**. Handle inbound & Outbound calls from customers in a professional and courteous manner. Listen attentively to customer inquiries, concerns, and feedback. Provide accurate information and solutions to customer queries. **Job...

Manage and resolve customer & Vendor queries. - Identify and escalate issues to supervisors - Build sustainable relationships of trust through open and interactive communication. - Convince, convert and onboard the leads by providing necessary information about our services. - Take vendors through the process, convince them by sharing deals and offers and...

Job Responsibilities:Manage and resolve customer & Vendor queries.Identify and escalate issues to supervisorsBuild sustainable relationships of trust through open and interactive communication.Convince, convert and onboard the leads by providing necessary information about our services.Take vendors through the process, convince them by sharing deals and...

customer support associate **manages customer concerns with the objective of maintaining positive customer relationships with an organization**. They interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to the needs of each individua **Job Types**: Full-time, Permanent, Fresher Pay:...

Female Customer support Associate staffs wanted with any degree with good communication skill, MS Office, Social media promotion skill. Taxi booking APP office to support DRIVERS & CUSTOMERS and remind them new features. Telecalling experienced will be preferable. **Job Types**: Full-time, Regular / Permanent **Salary**: ₹9,000.00 - ₹12,000.00 per...