Customer Support Associate

A **customer support associate's** job role is to provide customer service, manage customer concerns, and build positive customer relationships: - Prepare for customer inquiries: Study products, services, and customer service processes Customer support associates should have strong interpersonal skills, be able to work independently and as part of a team,...

**The**Opportunity**: Avantor is looking for a Customer Support Associate for the Quotes Management team. As an Entry-Level Quotes Management Associate, the associate will play a crucial role in supporting our sales team and customers by creating and managing quotations. They will assist with various inquiries and ensure that our customers receive accurate...

**Responsibilities**: - Manage inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Find opportunities to improve customer retention. - Build sustainable relationships and engage...

**The**Opportunity**: Intermediate level position; provide initial technical product support to customers by handling inquiries and troubleshooting basic technical product-related issues. Gather information to identify and assess nature of problem. Record incident in a tracking system to maintain log of product issues for escalation and product development...

Job role : Customer Support Associate Experience : 1-2yrs in online sales / chat process Location : Coimbatore, Tamil Nadu Industry : Jewellery Key Responsibilities: 1. Respond to customer inquiries and resolve issues promptly. 2. Provide product/service information and troubleshoot problems. 3. Document customer interactions and maintain accurate...

The Opportunity Intermediate level position provide initial technical product support to customers by handling inquiries and troubleshooting basic technical product-related issues Gather information to identify and assess nature of problem Record incident in a tracking system to maintain log of product issues for escalation and product development teams...

Job Description: As a Customer Support Associate (Fresher), you will play a crucial role in delivering excellent customer service to our clients. This entry-level position is suitable for individuals who are enthusiastic, quick learners, and possess good communication skills in English. Proficiency in Hindi is optional, and the role is based in a Work From...

customer support associate language (Kannada) 13k-15k **Gather the Feedback from Customer & Maintain Long Lasting Relationship**. Handle inbound & Outbound calls from customers in a professional and courteous manner. Listen attentively to customer inquiries, concerns, and feedback. Provide accurate information and solutions to customer queries. **Job...

**Responsibilities**: - Manage inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Find opportunities to improve customer retention. - Build sustainable relationships and engage...

Manage and resolve customer & Vendor queries. - Identify and escalate issues to supervisors - Build sustainable relationships of trust through open and interactive communication. - Convince, convert and onboard the leads by providing necessary information about our services. - Take vendors through the process, convince them by sharing deals and offers and...