Associate - Volunteer Program

3 days ago

Mumbai, India The Akanksha Foundation Full time

The Akanksha Foundation is a non-profit organization with the mission “to build one of the most innovative school networks that empowers children from low income communities to maximize their potential”. Akanksha currently serves 13,000 children and 4600 alumni, through its 26 schools in Pune, Mumbai & Nagpur Metropolitan Regions in partnership with the municipalities.

**Position**: Volunteer Program Associate

**Function/Team**:Volunteer Program - Human Resource

**Location**: Mumbai

**Compensation**: Commensurate with industry standards and experience.

**Reports to**: Assistant Manager
- Volunteer program.

**Overview of the Team**: As an extension of the HR team, the Volunteer Program team is responsible for recruiting, training, and supervising volunteers to ensure they are aligned with Akanksha's mission and values. They work to ensure that volunteers have a positive and meaningful experience while contributing their skills and time to support Akanksha's programs and initiatives. In addition, the Volunteer Program team collaborates with other departments to identify areas where volunteers can provide valuable support, and they continually seek to improve the volunteer experience and engagement.

**Position Responsibilities**:
1. **Scheduling and Coordination: (20% of the time)**
- Schedule and make phone calls to the shortlisted applicants to probe their compatibility in detail
- Schedule calls with volunteer coordinators to resolve queries
- Follow up with volunteers to complete pending actions like documentation and orientation

2. **Check-In and Pulse Check: (40% of the time)**
- Support the program by scheduling fortnightly check-ins, FGDs, and collecting timely feedback

3. **Record-Keeping: (20% of the time)**
- Maintain data hygiene and ensure that volunteers track their progress regularly

4. **Recognition, Celebration and Certification: (20% of the time)**
- Organize celebratory spaces for volunteers to celebrate their achievements and success -Drive active engagement of volunteers

**What you need for this Position**:
**-Familiarity with Volunteer Programs**: Having prior experience working with volunteers and familiarity with volunteer programs is a plus.

**-Education**: A bachelor's degree in any discipline.

**-Experience**: Minimum of 2 years of prior experience. Any experience in an NGO/social sector is preferred.

Pay: ₹35,000.00 - ₹37,000.00 per month

**Benefits**:

- Flexible schedule
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Speak with the employer**
+91 9769910079

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