Telecaller - Recovery
1 day ago
_Location:_ Mahape | Navi Mumbai
- Full-time | Day Shift_
- Freshers & Experienced welcome_
We are hiring **Tele Debt Recovery Agents** to join our fast-growing team. Your role will involve contacting customers to remind or negotiate repayment of pending dues on behalf of leading financial institutions.
**Key Responsibilities**:
- Make outbound calls to customers with overdue loans or credit card payments
- Explain payment terms and assist with repayment options
- Maintain accurate records of calls and customer interactions
- Achieve daily and monthly collection targets
- Follow communication scripts and adhere to compliance guidelines
**Requirements**:
- Good communication skills (Hindi/Marathi/English/Tamil/Malayalam/Telugu/Kannada)
- Basic computer knowledge
- Patience, negotiation, and listening skills
- 10th/12th pass or graduate
- Prior experience in collections is a bonus but **not mandatory**:
- **DRA certification is preferred but not mandatory**
**Perks**:
- Fixed Salary + Incentives
- Friendly work environment
- Performance-based growth opportunities
- On-the-job training provided
- Immediate Joining | Limited Openings_
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹20,000.00 - ₹30,000.00 per month
**Benefits**:
- Health insurance
- Paid sick time
**Language**:
- Hindi/Marathi/Tamil/Malayalam/Kannada/Telugu (required)
- English (preferred)
Work Location: In person
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