Telecaller -recovery

4 days ago


Andheri Mumbai Maharashtra, India Acugen lifesciences Pvt Ltd Full time

Responsibilities
- Contact debtors via phone to discuss overdue payments.
- Maintain accurate records of all communications and agreements.
- Follow up on payment commitments and update the status of outstanding debts.
- Provide customers with information and support to help them resolve their debts.
- Collaborate with other departments to address disputes and discrepancies.

**Qualifications**:

- High school, diploma or equivalent; associate degree preferred.
- Proven experience in debt collection or customer service roles.
- Strong negotiation and interpersonal skills.
- Ability to handle difficult conversations professionally.
- Familiarity with debt collection laws and regulations.

**Skills**:

- Excellent verbal communication
- Negotiation
- Customer service
- Active listening
- Problem-solving
- Time management

Pay: ₹10,000.00 - ₹12,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Work Location: In person



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