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Customer Care Executive
2 weeks ago
**We are looking for Customer Care Executive for Sales (Female only)**
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- She can manage Outgoing/Incoming calls.
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
**Job requirement**:
- Prefer to near from Chattarpur
- Smart and bold personality
- Open to visit, if required
- Fresher can also apply
- Confident and self motivated
Contact person - Rajesh Kumar, HR - 9354236980
Office address: CMS India, Plot No. - 500, Block-D, Gali No.17, 100 Futa Road, Chattarpur Pahari, New Delhi - 110074
**Job Types**: Full-time, Permanent
Pay: ₹12,000.00 - ₹16,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
**Speak with the employer**
+91 9873414834
