Office Administrator/customer Service Representative

1 hour ago

Kochi Kerala, India StellarBridgeEU Pvt. Ltd. Full time

**Job Title**: Administrator - Overseas Human Resource Recruitment Company

**Company Overview**:
**Position Summary**:
We are seeking a highly organized and proactive **Administrator** to join our team. The Administrator will play a crucial role in supporting daily operations, coordinating recruitment activities, managing documentation, and ensuring compliance with international recruitment standards. This is an excellent opportunity for someone with strong administrative skills and an interest in the recruitment industry.

**Key Responsibilities**:1. **Operational Support**:

- Manage day-to-day office operations ensuring smooth workflow.
- Schedule interviews, meetings, and coordinate travel arrangements when necessary.
- Maintain office supplies and ensure timely procurement.

2. **Documentation & Compliance**:

- Prepare, verify, and manage all recruitment-related documents such as contracts, visas, work permits, and agreements in accordance with overseas employment regulations.
- Ensure compliance with legal and company policies related to overseas recruitment.
- Assist in preparing reports and documentation for audits and regulatory inspections.

4. **Client Liaison**:

- Serve as a point of contact for clients regarding recruitment processes and status updates.
- Assist the business development team in client follow-ups and maintaining relationships.
- Support the preparation of proposals, presentations, and recruitment plans for clients.

5. **Financial Administration**:

- Track payments and coordinate with the finance department to resolve discrepancies.
- Maintain records of expenses related to recruitment activities.

6. **Team Coordination & Reporting**:

- Collaborate with recruiters, HR, and other departments to ensure timely execution of recruitment projects.
- Prepare daily, weekly, and monthly administrative reports for management review.
- Identify areas for process improvement within administrative functions.

**Qualifications**:

- Bachelor’s degree in Business Administration, Human Resources, or related field preferred.
- Proven experience (2+ years) in administrative roles, preferably in recruitment or HR sector.
- Strong organizational skills with attention to detail.
- Excellent verbal and written communication skills.
- Proficiency in MS Office (Word, Excel, PowerPoint) and familiarity with ATS (Applicant Tracking Systems) is a plus.
- Ability to multitask, prioritize work under pressure, and meet deadlines.
- Knowledge of overseas recruitment processes, visa regulations, or labor laws is advantageous.

**Personal Attributes**:

- Proactive problem solver with a positive attitude.
- Strong interpersonal skills and a team player mentality.
- Confidentiality and ethical handling of sensitive information.
- Adaptability to dynamic work environments.

Pay: ₹15,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Experience**:

- Customer relationship management: 1 year (required)

**Language**:

- English (required)
- Hindi (preferred)

**Location**:

- Ernakulam, Kerala (required)

Willingness to travel:

- 50% (preferred)

Work Location: In person

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