Cse (Customer Support Executive)

1 day ago

Rajkot Gujarat, India Kilos & Inchies Full time

This title is responsible for follows generated leads, setting appointments, and providing exceptional customer support to individuals seeking weight loss solutions. The ideal role will possess strong communication skills, highly motivated and results-oriented to join our dynamic team. It will possess a sharp mind, strong communication skills, and a deep understanding of customer service and a passion for helping others.

**Key Responsibilities**:

- Actively engage and manage in outbound calls to follows generated leads and schedule appointments with potential clients & consultant.
- Provide exceptional client support by addressing inquiries, resolving issues, and guiding clients through their weight loss journey.
- Utilize CRM software to effectively manage customer interactions, track key metrics, and generate insightful reports.
- Stay updated on the latest industry trends and best practices.
- Managing the social media queries and handle the platforms.

**Qualification**:

- Bachelor's degree in business, marketing, or a related field.
- Prior (0-6 month) experience in telemarketing, sales, or customer service is preferred.

**Required Skills or Expertise**:

- Strong verbal and written communication skills
- Convince skills & quick learner.
- Proficiency or aware about CRM software or system
- Ability to work independently and as part of a team
- Strong problem-solving and decision-making skills
- Goal oriented skills
- Basic technical or computer skills
- Aware about customer acquisitions portfolios or strategies.
- Strong organizational skills to prioritize tasks and meet deadlines.
- Ability to quickly grasp new concepts and adapt to changing circumstances.

**Benefits**:

- Incentives and compensation benefits package
- Opportunities for professional growth and development
- Dynamic and collaborative work environment.

**Job Types**: Full-time, Part-time

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Flexible schedule
- Internet reimbursement
- Paid sick time
- Paid time off

Schedule:

- Day shift
- Morning shift

Supplemental Pay:

- Commission pay

Work Location: In person

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