Presales Executive

4 days ago


Vasai Maharashtra, India Brightchamps Full time

**Job Title: Presales Executive (WFO)**

**Key Responsibilities**:

- Make outbound calls to potential leads to promote e-Learning (BrightChamps’ EdTech platform) and schedule demo classes.
- Handle outbound calls, providing information and resolving queries about demo sessions.
- Build rapport with leads, and guiding them through onboarding and enrollment for a smooth experience.
- Schedule demo classes based on lead preferences and ensure timely follow-ups & rescheduling.
- Accurately document all interactions, feedback, and requirements in the CRM system.
- Collaborate with cross-functional teams to improve lead conversion and customer satisfaction, sharing insights to enhance internal processes.

**Requirements**:

- Strong command of English (both spoken and written).
- Willing to work flexible 9 -hour shifts
- Excellent interpersonal and communication skills.
- Ability to manage multiple tasks efficiently in a fast-paced setting.
- Detail-oriented with good organizational skills.

**Working Days: 6 days a week (Sunday’s Off)**

**Shift Timing: 10:00 AM - 07:00 PM**

**Location: 5 mins walk from Vasai (W) Station**

Pay: ₹14,000.00 - ₹20,000.00 per month

Ability to commute/relocate:

- Vasai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Language**:

- English (required)

Shift availability:

- Day Shift (required)

Willingness to travel:

- 100% (required)

Work Location: In person


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