Presales Executive
1 week ago
**Job Title: Presales Executive (WFO)**
**Key Responsibilities**:
- Make outbound calls to potential leads to promote e-Learning (BrightChamps’ EdTech platform) and schedule demo classes.
- Handle outbound calls, providing information and resolving queries about demo sessions.
- Build rapport with leads, and guiding them through onboarding and enrollment for a smooth experience.
- Schedule demo classes based on lead preferences and ensure timely follow-ups & rescheduling.
- Accurately document all interactions, feedback, and requirements in the CRM system.
- Collaborate with cross-functional teams to improve lead conversion and customer satisfaction, sharing insights to enhance internal processes.
**Requirements**:
- Strong command of English (both spoken and written).
- Willing to work flexible 9 -hour shifts
- Excellent interpersonal and communication skills.
- Ability to manage multiple tasks efficiently in a fast-paced setting.
- Detail-oriented with good organizational skills.
**Working Days: 6 days a week (Sunday’s Off)**
**Shift Timing: 10:00 AM - 07:00 PM**
**Location: 5 mins walk from Vasai (W) Station**
Pay: ₹14,000.00 - ₹20,000.00 per month
Ability to commute/relocate:
- Vasai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Language**:
- English (required)
Shift availability:
- Day Shift (required)
Willingness to travel:
- 100% (required)
Work Location: In person
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