Current jobs related to Customer Relations Executive - Kolkata - JLL

  • Client Relationship Executive

    2 weeks ago

    Kolkata, India Executive Hunters Full time

    **JOB DESCRIPTION**: **Role - **Client Relationship Executive **Location** - Kolkata West Bengal Budget - 15K - 20K Monthly **Expereince**: - 0 - 6 Month **Job Role & Responsibilities** - Maintaining Healthy Relations with The Client - Develop and Manage Relationships with Clients - Create Plans to Address Clients' Business Needs - Providing Clients...

  • Customer Relations Executive

    5 days ago

    Kolkata, West Bengal, India beBee Careers Full time

    Our Ideal Candidate: We are looking for a motivated and organized individual with excellent communication and interpersonal skills. The successful candidate will be responsible for providing exceptional customer service, preparing various documents, and maintaining accurate records. They will also be responsible for coordinating with internal departments,...

  • Customer Relation Executive

    5 days ago

    Shyambazar, Kolkata, West Bengal, India Rebonding Solutions Full time

    Customer Relation Executive Key Responsibilities:Address customer inquiries and resolve complaints promptly and effectively.Maintain and update customer records in the database.Coordinate with internal departments to ensure timely delivery and fulfillment of customer orders.Follow up with customers to ensure their needs are met and gather feedback for...

  • Customer Relation Executive @ Golpark

    5 days ago

    Kolkata, West Bengal, India ARC Full time

    **Position** : Customer Relation Executive **Location** : Golpark, Kolkata **Experience** : 1-3 yrs. of experience We are looking for professionals for Customer Relations Team for e-commerce platform, **Responsibilities**: - Provide knowledgeable answers to questions about product, pricing and availability - Work with internal departments to meet...

  • PPC Executive

    1 week ago

    Kolkata, West Bengal, India The Executive Full time

    Urgent opening for designation **PPC Executive/ Sr. Executive (Steel Wires Ind.)** **Department & Location**: Operations - Kolkata (Domjur, Makardah, Howrah) **Qualification**: Graduate **Experience**:2 -5 years **Salary Range**:3.5 lpa - 4.8 lpa **Key Skill Required**: Knowledge of plant operations management - Steel Wires industry **Roles &...

  • Guest Relation Executive

    2 days ago

    Kolkata, India Corporate Careerz Full time

    We have immidiate requirements for Guest relation executive. **JOB: - GUEST RELATION EXECUTIVE** Experience Required: - 2+years Salary range: - 20k to 30k Per month Location: - Kolkatta -elgin road **Role and Skills required for the job: - ** Welcoming guests in a friendly and professional way. Addressing and escalating customer...

  • Head of Customer Relations

    7 days ago

    Kolkata, West Bengal, India beBee Careers Full time

    About the RoleWe are seeking an experienced Head of Customer Relations to join our team. The ideal candidate will have a proven track record of leading customer service teams and designing effective customer loyalty programs.Key Responsibilities:Develop and implement customer service strategies to improve customer satisfaction and loyalty.Lead a team of...

  • Head of Customer Relations

    2 days ago

    Kolkata, West Bengal, India beBee Careers Full time

    About the RoleThe Head of Customer Relations is responsible for developing and implementing customer service strategies to improve customer satisfaction and loyalty. This includes supervising the daily operations of the customer service department, creating a reliable customer loyalty program, setting customer service goals for team members and helping them...

  • Sales/customer Relations- Logistics

    19 hours ago

    Kolkata, India Jayesh Logistics Pvt. Ltd. Full time

    *Job Role specific to Transportation & Logistics Industry* **Key Responsibility Areas**: Lead a team of 10+ field executives in a variety of roles; assess and ascertain team performance on basis of individual and group KPIs; deliver on success metrics on the basis of KRA defined and build a process driven and analysis oriented vertical. - Operate as...

  • Public Relations Executive

    4 days ago

    Kolkata, India Discoveries Quintessential Private Limited Full time

    **What you’ll be doing?** Your role as a public relation executive is to interact with a prospect/customer and create awareness about the company's product and services. You should have sound knowledge of the business domain/product/service, which will help to provide a solution to the customer right away. Create and share business opportunities with...

Customer Relations Executive

3 weeks ago

Kolkata, India JLL Full time

JLL supports the Whole You, personally and professionally.

Customer Relations Executive

Property and Asset Management

**How We support the Whole You**:
Our benefits are a good reason to come to JLL.
We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people and provide opportunities for those who take advantage of our programs and resources to lower their health costs and increase their personal and financial security.

**Benefits to eligible employees, include**:
**Co-Parenting Leave**: 10 Days

**Employee Assistance Programme (EAP)**: Santulan
Crèche Benefit

**Group Medical Coverage (GMC) Default plan**: Option of INR 300,000 that covers self, spouse, children and parents / in-laws

**Personal Accident Insurance**: 2 x ABS (Minimum of INR 500,000 and Maximum of INR 3,000,000)

**Term Life Insurance**: 2 x ABS (Minimum of INR 700,000 and Maximum of INR 10,000,000)

**Location**: Kolkata
What this job involves
- Handling the unit HOTO related activities. Coordinate with Sales team to schedule possession and customer visits. The Executive is responsible for maintaining the Club, banquet and complaint Management, Soft Services. Work closely with the Facility Engineer. Brief customer regarding the rules and regulations of the condominium. Assist in the documentations, MIS
Coordinating, scheduling and conducting unit area handing taking over activities
Maintaining and monitoring all the activities related to unit handover and provide support for office Administration
Maintaining all the activities of handover event
Ensure upkeep of the unsold or not handed over units
Keeping a track and following up with the concerned person for closing the concerns raised by customers during handover
Operates emergency response desk; coordinates emergency action during off hours or in case of emergency/breakdown or failures
Perform related duties as assigned by the FM
Receive & log calls/complaints/requests from clients/customers/tenants etc.
Forwarding on reactive calls to FM / Engineers / maintenance staff
Issue job cards
Handle Complaint Management System efficiently and effectively
Answering queries from the clients / customers
Provide necessary inputs for Daily Management Report
Ensure that DMR is shared with all the stake holders daily
Generating Performance reports to present to the Management on Monthly basis
Monitoring the ongoing works schedule
Filing of paperwork
Taking/Producing Minutes of Weekly and Monthly Meetings

Are you a degree holder with two to five years’ experience in facilities management?
Do you have a solid background in helpdesk operations and strong working knowledge of occupational safety?
Do you have a proven track record in rolling out improvement initiatives?
Flexibility in working with a team.
Likewise, you must possess a customer-centric focus and superior organisational skills to manage daily activities effectively.
You must also be equipped with excellent communication skills to coordinate effectively with colleagues and clients.
Ability to multi-task in a fast paced, constantly changing environment
Procedure oriented, ability to work a flexible schedule including overtime and workday changes
If you said yes to all these, then we encourage you to apply.

Desired experience and technical skills
Required
Bachelor’s Degree or graduate/MBA or related field preferred
Basic understanding PC hardware and connectivity components
Strong knowledge of Windows OS & Office
Basic understanding of WEB technologies and components
Excellent phone skills, good listener
Experienced in communicating with senior and executive level managers
Good written and verbal communications

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honoured to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds