ERPnext Implementation Support Executive

2 days ago

Anantapur, India SKIL Global Business Solutions Pvt Ltd Full time

**ERPNext Onsite Implementation Support Executive**

**Job Overview**

We are looking for an ERPNext Onsite Support Executive who will work closely with business users during and after ERPNext implementation. The role involves day-to-day handholding of client teams, ensuring smooth ERP usage, and coordinating with the central implementation team for issue resolution.

**Responsibilities**
- Provide onsite first-level support for ERPNext users across departments.
- Help users in entering transactions, troubleshooting errors, and following defined ERP workflows.
- Assist in data collection, cleaning, and uploading into ERPNext.
- Track and record user issues, escalate to the implementation partner if required.
- Conduct basic training and refresher sessions for end-users.
- Monitor adoption of ERP processes and highlight gaps in usage.
- Coordinate between client teams and ERP partner for any customization or integration needs.
- Support UAT, pilot runs, and Go-Live activities.
- Share daily progress updates with project leads.

**Skills & Requirements**
- Graduate/Diploma in Commerce, IT, or Business (ERP or Accounting knowledge preferred).
- 0-2 years of experience in ERP/Software support (Freshers with strong business process knowledge can also apply).
- Familiarity with ERPNext / Odoo or similar software is a plus.
- Good understanding of at least one area: Accounts, Inventory, HR, or Sales.
- Strong communication and coordination skills.
- Ability to work with end-users patiently and explain processes.
- Must be open to onsite presence at client location.

**Nice-to-Have**
- Basic knowledge of Excel, ERPNext
- Ability to prepare training guides and SOPs.

Pay: ₹180,000.00 - ₹240,000.00 per year

Work Location: In person

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