Client Service Coordinator

4 days ago

Delhi, India Unsolved Legal Group Full time

Job Description: A Client Relations Specialist plays a crucial role in maintaining and enhancing the relationship between a company and its clients. This position requires an individual with exceptional communication skills and a wealth of experience in effectively managing and handling clients. The primary responsibility of a Client Relations Specialist is to ensure client satisfaction, address their needs and concerns, and contribute to the growth and success of the business.

Key Responsibilities:
Client Support: Act as the first point of contact for clients and assist them in resolving issues, addressing inquiries, and ensuring their needs are met. Provide personalized support to build and maintain strong client relationships.

Relationship Building: Cultivate positive relationships with clients by demonstrating a deep understanding of their needs and preferences. Tailor services and solutions to meet individual client requirements.

Problem Solving: Identify and resolve client concerns and issues in a proactive and efficient manner. Collaborate with other teams within the company to find effective solutions and ensure client satisfaction.

Qualifications:

- Strong communication skills, both written and verbal.
- Previous experience in client relationship management or a similar role.
- Excellent problem-solving and interpersonal skills.
- Empathy and the ability to understand client needs.
- Good organizational and time management skills.
- Ability to work independently and as part of a team.
- A customer-centric mindset with a dedication to client satisfaction.

**Salary**: ₹10,492.27 - ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement

Ability to commute/relocate:

- Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 3 years (preferred)

**Speak with the employer**
+91 7042312792

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