IT Hardware Sales

1 day ago

Chennai Tamil Nadu, India ilogica technologies Full time

IT Hardware & AMC Services Sales Executive

Location: Chennai

Department: IT Support / Infrastructure Services

Job Summary: We are seeking a dedicated and technically skilled individual to manage the delivery, maintenance, and support of IT hardware products and services, including overseeing AMC contracts. The role involved managing vendor relationships, and ensuring smooth IT infrastructure operations.

Key Responsibilities:
Installation, configuration, and maintenance of IT hardware (Desktops, Laptops, Printers, Servers, Networking Devices).

Monitor and ensure uptime of all hardware infrastructure through proactive maintenance and support.

Coordinate with vendors and service providers for AMC agreements and renewals.

Handle AMC-related documentation, SLAs, inventory tracking, and compliance requirements.

Provide onsite and remote support to end-users and resolve hardware-related issues in a timely manner.

Maintain accurate records of hardware assets, repair history, and AMC logs.

Diagnose hardware problems and replace defective components, as needed.

Support procurement by providing hardware specifications and evaluating vendor quotes.

Maintain a schedule for regular preventive maintenance.

Escalate unresolved issues to higher-level support or third-party vendors.

Required Skills and Qualifications:
Bachelor’s degree or diploma in Computer Science, Information Technology, or related field.

2+ years of experience in IT hardware support or AMC services.

Strong knowledge of computer hardware systems, networking basics, and operating systems.

Familiarity with IT inventory and asset management tools.

Ability to read and interpret technical manuals and documentation.

Excellent problem-solving, organizational, and communication skills.

Ability to work independently and as part of a team.

Experience with service management tools.

**Job Types**: Full-time, Permanent

Pay: ₹400,000.00 - ₹800,000.00 per year

Schedule:

- Day shift

Ability to commute/relocate:

- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- IT support: 2 years (preferred)

Willingness to travel:

- 50% (preferred)

Work Location: In person

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