Patient Counselor
2 weeks ago
**Key Responsibilities**:
- **Patient Care & Support**:
- Act as the primary point of contact for patients, providing them with accurate information about treatments, procedures, and post-treatment care.
- Address patient concerns, answer questions, and offer emotional support throughout their treatment journey.
- Ensure patients feel comfortable and confident with their treatment plans.
- **Consultation & Education**:
- Conduct patient consultations to assess needs, explain available treatment options, and help them make informed decisions.
- Educate patients on skin care routines, products, and preventive measures to maintain healthy skin.
- Keep patients updated on the progress of their treatments and expected results.
- **Treatment Planning**:
- Collaborate with dermatologists, estheticians, and other healthcare professionals to develop personalized treatment plans for patients.
- Ensure smooth coordination and scheduling of appointments, follow-ups, and procedures.
- **Communication & Relationship Building**:
- Build and maintain strong relationships with patients, creating a trusting and supportive environment.
- Follow up with patients after treatments to ensure satisfaction and address any post-treatment concerns.
- Communicate effectively with the clinical team to ensure a seamless patient experience.
- **Administrative Tasks**:
- Maintain accurate patient records, treatment histories, and notes for follow-up consultations.
- Assist with scheduling, billing inquiries, and other administrative tasks as needed.
Pay: ₹30,000.00 - ₹45,000.00 per month
Schedule:
- Day shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 3 years (preferred)
- Counselling: 4 years (preferred)
Work Location: In person
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