
Medical Telecaller
1 week ago
**Medical Telecaller - Job Description**
We are seeking a **Medical Telecaller** to connect with patients, guide them about healthcare services, and provide accurate information regarding appointments, treatments, and follow-ups. The role involves handling inbound/outbound calls, maintaining patient records, coordinating with doctors/clinics, and ensuring excellent patient support with empathy and professionalism.
**Key Responsibilities**:
- Handle patient inquiries via phone courteously and professionally.
- Explain medical services, treatments, and health packages clearly.
- Schedule and confirm appointments/follow-ups.
- Maintain accurate records of calls and patient details.
- Coordinate with healthcare teams for smooth patient care.
**Skills Required**:
- Good communication & listening skills
- Basic medical/healthcare knowledge
- Empathy, patience, and problem-solving ability
- Computer/data entry skills
**Timing-**
9.30am to 7pm
**Salary-**
15,000 to 22,000 plus Incentive
**Contact-**
Dr. Bharti's Holistic Wellness
28th North Avenue Road, West Punjabi Bagh, Near Shivaji Park Metro Station
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹22,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Provident Fund
**Education**:
- Bachelor's (required)
**Experience**:
- Medical Telecaller: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (required)
Work Location: In person
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