Guest Relation Executive Hospital

4 days ago

Hyderabad, India Rainbow Children's Hospital Full time

Business/ Finance

Explain hospital services to every walk-in and registered patient and ensure conversions

Implementation of clinical and administrative protocols & procedures.

Act as a SPOC (Single point of contact) to ensure proper deliverables too

clients and to maintain long lasting relationships with them

Operations

Responsible to have a complete orientation of operating software of the Hospital.

To conduct daily briefing with staff for day to day activates.

Coordinating with all OT staff /MICU staff/ Billing staff/ for planned major surgery procedures, surgery clearance and patient shifting.

Ensure the Hospital is clean in coordination with the House Keeping Department.

Coordinating with all laboratories in-charge and Biomedical in charge and ensure that all equipment’s should be in working order.

Responsible for efficient functioning of front office personnel processes system and ensure Front office Team awareness and readiness towards emergency

Customer

To achieve 90% and above score in patient satisfaction index on a monthly basis.

Investigate and resolved customer inquiries and complaints in a timely and empathetic manner

To make inpatient rounds, ask open-ended questions to assess patient needs and ensure the services provided delight the patient and patient family members.

Provide prompt, courteous, efficient and personalized service to all patients.

People

To foster peer support; provide training to others regarding the hospital wide policies and processes.

To extend support and coordinate services in line with the Clinical Team’s & Nursing Team’s requirement.

To constantly interact with respective departments to negotiate and expedite scheduling and completion of tests, procedures, and consultations.

Coordinating with Credit Helpdesk/Billing Team for credit patients and updating the patients/patient family members regarding their approval status at periodic interval.

**Salary**: Up to ₹35,000.00 per month

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 7075935570

  • Guest Relations Executive

    2 weeks ago

    Hyderabad, Telangana, India Hotel Lake View Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company DescriptionLocated in Shamshabad, Hotel Lakeview is hotel dedicated to providing personalized service combined with modern elegance.Our inviting rooms, equipped with modern amenities and a cozy ambiance, offer the epitome of comfort and relaxation.At Lakeview, we strive to create unique and memorable experiences for our guests, with every detail...

  • Guest Relations Executive

    5 days ago

    Hyderabad, India Hotel Lake View Full time

    Company Description Located in Shamshabad, Hotel Lakeview is hotel dedicated to providing personalized service combined with modern elegance. Our inviting rooms, equipped with modern amenities and a cozy ambiance, offer the epitome of comfort and relaxation. At Lakeview, we strive to create unique and memorable experiences for our guests, with every detail...

  • Guest Relation Executive

    1 week ago

    Hyderabad, India AIG Hospital Full time

    We have urgent opening for Guest Relation in Operations Department at AIG Hospitals,Gachibowli **General Job Responsibilities** - Display great customer service - handling elite class of customers - Proactive and smart in handling customer grievances and escalations - Follows SOPs without any deviations - providing end to end customer service - Accurate...

  • Guest Relations Executive

    1 week ago

    Hyderabad, Telangana, India Afaq Clinics Full time

    Job DescriptionCompany DescriptionNote- We are hiring a Guest relations Executive for our Hotel in Shamshabad.We are dedicated to providing high-quality healthcare services to both local and international patients. Our commitment to patient safety and equality is at the heart of everything we do. Located across Hyderabad, our clinics employ state-of-the-art...

  • Guest Relations Executive

    2 weeks ago

    Hyderabad, Telangana, India Afaq Clinics Full time ₹ 1,50,000 - ₹ 28,00,000 per year

    Company DescriptionNote- We are hiring a Guest relations Executive for our Hotel in Shamshabad.We are dedicated to providing high-quality healthcare services to both local and international patients. Our commitment to patient safety and equality is at the heart of everything we do. Located across Hyderabad, our clinics employ state-of-the-art technology and...

  • Guest Relations Executive

    5 days ago

    Hyderabad, India Afaq Clinics Full time

    Company Description Note- We are hiring a Guest relations Executive for our Hotel in Shamshabad. We are dedicated to providing high-quality healthcare services to both local and international patients. Our commitment to patient safety and equality is at the heart of everything we do. Located across Hyderabad, our clinics employ state-of-the-art technology...

  • Guest Relations Executive

    2 weeks ago

    Hyderabad, Telangana, India MEDICO HIRE Full time

    Looking for a **Guest Relations Executive** to join our healthcare team. If you have a passion for hospitality and excellent communication skills, this is your chance to build a fulfilling career in the hospital industry! **Responsibilities**: - Greet and assist patients, visitors, and staff - Handle inquiries and provide relevant information - Coordinate...

  • Guest Relation Executive

    2 weeks ago

    Film Nagar, Hyderabad, Telangana, India vagarious solutions pvt.ltd Full time

    Hiring for **Guest Relation executive** **( Females )** Experience: - 3+years into **Wellness, Hospitality or saloon industry.** Qualification: - Graduate / Diploma Location: - Film Nagar Salary: - 18000-30000 Skills: - Guest Handling, staff Management, Appointment & Schedules, Issue Resolution, Sales & Marketing, Coordination. Notice Period: -...

  • Guest Relations Executive

    5 days ago

    Hyderabad, India DISHHA STAFFING SERVICES PVT LTD Full time

    Job Summary: We are looking for a dynamic and well-groomedGuest Relation Executivewith excellent communication skills to manage front-office operations and provide a seamless guest experience. The ideal candidate will be , preferably from Kerala, and open to relocating to Hyderabad. Key Responsibilities: Welcome and greet guests with warmth and...

  • Guest Relation Executive

    9 hours ago

    Hyderabad, Telangana, India Vian Properties Full time

    Greetings All, **Guest Relations Executive /Front Office - Real Estate** **Job Summary**: **English/Hindi & Telugu is mandate** **Key Responsibilities**: - **Client Handling**: Greet and assist visitors, potential buyers, and tenants professionally. - **Customer Service**: Address client inquiries, provide property information, and guide them through the...