Global Sales Agent

2 weeks ago

Noida Uttar Pradesh, India OnlineInfatuation Full time

**Job Description: Global Sales Executive (B2C, BPO Voice Process)**

**Position**: Global Sales Executive
**Industry**: BPO/Call Center
**Department**: Sales
**Experience**: Minimum 1 year (in International Market Sales)

**Shift**:US/Rotational Shift
**Location**: Noida
**Salary**: Up to 37,000/- per month + Travel Allowance

**Roles and Responsibilities**:

- **Sales Outreach**: Conduct outbound calls to potential B2C clients in international markets, promoting and selling products or services.
- **Lead Generation**: Identify and generate new business leads through research and outreach efforts in international markets.
- **Customer Interaction**: Engage with customers effectively, establishing strong relationships and ensuring high levels of satisfaction and retention.
- **Sales Conversion**: Meet and exceed monthly and quarterly sales targets by converting potential leads into actual customers.
- **Product Knowledge**: Stay up-to-date with product offerings and be prepared to answer all customer queries regarding the services/products.
- **Market Research**: Understand the dynamics of international markets and tailor sales approaches accordingly.
- **CRM Management**: Log all customer interactions, sales activities, and updates in the CRM system for accurate record-keeping and follow-up.
- **Collaboration**: Work with cross-functional teams to ensure smooth customer onboarding and after-sales support.
- **Report Generation**: Provide regular updates on sales performance and market feedback to management.

**Key Requirements**:

- **Experience**: At least 1 year of experience in sales, specifically in the international B2C market.
- **BPO Voice Process Experience**: Previous experience in a BPO/Call Center with a focus on sales is mandatory.
- **Excellent Communication Skills**: Strong verbal and written communication skills in English with the ability to effectively engage international clients.
- **Sales Target Orientation**: Proven track record of meeting or exceeding sales targets and KPIs.
- **Customer-Focused**: Ability to build and maintain relationships with customers while understanding their needs.
- **Problem-Solving Skills**: Ability to handle customer objections and resolve issues to enhance client satisfaction.
- **Flexibility**: Ability to work in a fast-paced environment and manage multiple tasks efficiently.

**Salary and Benefits**:

- **Salary**: up to ₹37,000 per month
- **Travel Allowance**: Additional travel allowance provided.
- **Career Growth**: Opportunities for career advancement and performance-based incentives.
- **Training**: Detailed product and sales training provided to help you succeed in the role.

**Job Types**: Full-time, Permanent

Pay: ₹30,000.00 - ₹37,000.00 per month

Schedule:

- Night shift
- Rotational shift
- US shift

Application Question(s):

- Are you an immediate joiner?

**Experience**:

- Sales: 1 year (required)
- sales representative: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person

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