Customer Support Executive
2 weeks ago
**Exciting Opportunity: VKYC Verification Specialist at IDfy in Marol, Andheri** **Details**: - **Job Title**: Executive Business Delivery - **Job Role**: VKYC Verification Specialist - **Location**: Marol, Andheri (Work from Office) - **Working Days**: 6 days a week (Mon-Sat) | Sun Off - **Shifts**: General Shift (10:00 AM-7:00 PM) | ( 9 Hours shift) - **Eligibility Criteria**: Any Graduation, HSc with a minimum of 2 Years of experience can also apply. - **Experience**: 0 to 7 years (max) **Interview Process at IDfy**: - Aptitude Test -> Round 1 -> Round 2 (All face-to-face interviews)| Marol, Andheri **Responsibilities**: - Conduct video calls with customers to verify their identity and documents. - Follow standard operating procedures and compliance guidelines while performing VKYC procedures. - Communicate effectively with customers to guide them through the verification process and address any concerns. - Ensure accuracy and completeness of documentation and information collected during the VKYC process. - Collaborate with other teams, such as compliance and customer service, to ensure smooth operations. **Skills Needed**: - Excellent communication skills. - Strong attention to detail. - Knowledge of KYC regulations. - Comfortable with video conferencing and digital tools. - Customer service orientation. - Ethical conduct and confidentiality. - Adaptability to changes. We look forward to welcoming you to the IDfy family **Job Types**: Fresher, Freelance Schedule: - Day shift - Morning shift Application Question(s): - Are you comfortable with video calling ? - Are you comfortable with 24*7 rotational shift ? - Current in hand monthly salary ? - Do you have your relieving letter from previous organisation ? **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total work: 1 year (required) **Language**: - Excellent English (required) Work Location: In person
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Customer Support Executive
4 days ago
Mumbai, Maharashtra, India D Analytical Support Full timeAbout the RoleWe are looking for dynamic and enthusiastic individuals to join our International Voice Process in Mumbai, where you will be supporting a leading healthcare client. This role involves providing exceptional customer service through outbound calls, assisting with document collection, and supporting the team of underwriters in the healthcare...
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Customer Support Executive
2 days ago
Mumbai, India Aditi Tracking Support pvt Ltd Full time**Qualification: HSC (with min. 6 months Exp.)** **Graduate (Fresher’s can also apply)** **ROLES & RESPONSIBILITY**: **Customer Focus** - Take ownership of each customer while empathizing and prioritizing customer needs. - Resolve conflicts and manage customer expectations. - Determine customer needs and provide appropriate solutions through relationship...
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Customer Support Executive
4 days ago
Mumbai, Maharashtra, India SellPro Commerce Full timeWe are looking for a Customer Support Executive to assist our customers with when using our products and website. Customer Support Executive responsibilities include resolving customer queries, recommending solutions, and guiding product users through features and functionalities. **Responsibilities**: - Identify customer needs and help customers use...
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Customer Support Executive
16 hours ago
Mumbai, Maharashtra, India AscenWork Technologies Private Limited Full time**Job Overview** Our Customer Service department is looking for a passionate and experienced individual to join us as a Customer Support Executive. Your main goal for this role will be to provide excellent customer satisfaction to the customers. As a Customer Support Executive, you will be responsible for contacting customers and responding to their...
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Customer Support Executive
15 hours ago
Mumbai, Maharashtra, India GM Infotech Full time**We are urgently hiring for Customer Support Executive** **Position: Customer Support Executive - Export** **Location: Sakinaka, Andheri (E)** **Timings: 10:00 to 6:30 PM** **Job profile**: - Coordinating with customers, agents and inter-department for sea and air shipment statuses - Preparing and sending daily shipment status reports to customers...
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Customer Support Executive
6 days ago
Mumbai, Maharashtra, India i2e Consulting Pvt. Ltd. Full time**Job Profile**: **Job Title**: Customer Support Executive with Zoho One CRM Expertise **CANDIDATES FROM THE MUMBAI LOCATION ONLY (MANDATORY) AND WILL BE REQUIRED TO VISIT CLIENT'S OFFICE AS AND WHEN REQUIRED.** **CANDIDATES BASED OUT OF MUMBAI WON'T BE CONSIDERED.** Work timings - **rotational shift -** ( rotational shifts: 6 am - 3 pm, 2pm - 11pm, 10...
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Customer Support Executive
4 days ago
Mumbai, Maharashtra, India bizaccenknnect pvt .ltd Full time**Profile: - Customer Support Executive** **Location: - Lower parel (Mumbai)** **Experince : 1 + year** - Responsible for weekly, monthly reports on tasks - Managing Customer Queries, Co-ordination with various dept. - Collecting Customer academic and other necessary documents for registrations and submitting details to Universities Pay: ₹25,000.00 -...
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Customer Assistant
1 week ago
Mumbai, Maharashtra, India Insight Customer Call Solutions Full timeWe are seeking a friendly and motivated **Customer Assistant** to join our team at [Company Name]. In this role, you will be the first point of contact for our customers, providing exceptional service and support to enhance their experience with our brand. **Key Responsibilities**: - Greet and assist customers in a courteous and professional manner. -...
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Customer Support Executive
1 week ago
Mumbai, Maharashtra, India Infowan Technologies Full timeFull Time - Opening : 03 - 4-5 years Coordinating with cross functional team for documentation, review and monitoring of policies, regulations, workflows etc. Read More **Customer Support Executive**: - Full Time - Opening : 03 - 0-1 years Handling inbound calls of existing clients regarding Payroll HRMS Software queries Read More **Business...
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Customer Support Executive
4 days ago
Mumbai, Maharashtra, India scymes services pvt limited Full time**Job Title**: Customer Support Executive **Location**: Thane **Key Responsibilities**: - Handle inbound and outbound customer interactions professionally and promptly. - Resolve customer complaints and issues efficiently and with empathy. - Provide accurate, valid, and complete information by using the right tools and systems. - Follow communication...