Receptionist

5 days ago

Karur, India Examsdaily Full time

Key Responsibilities:

- **Front Desk Management**:

- Greet visitors, clients, and employees as they arrive.
- Answer phone calls, direct them to the appropriate departments, or take messages.
- Manage meeting room bookings and coordinate schedules.
- **Administrative Support**:

- Assist with general office tasks such as filing, data entry, and documentation.
- Organize office supplies and equipment, ensuring everything is operational.
- **IT-Specific Support**:

- Provide basic IT support for employees (e.g., helping with setting up computers, troubleshooting minor tech issues).
- Assist with coordinating IT hardware requests (laptops, monitors, phones) and ensure proper setup.
- Handle and track IT asset management, ensuring equipment is checked in and out.
- Provide support for video conferencing or meetings (setting up systems, managing virtual meeting links).
- **Scheduling and Coordination**:

- Coordinate IT-related meetings, conferences, or training sessions for staff.
- Schedule IT technicians or support staff for internal support tasks or system maintenance.
- Manage the calendar for system downtime, updates, and other IT-related activities that could impact staff.
- **Customer Service**:

- Serve as the first point of contact for clients, vendors, or customers needing IT assistance.
- Address basic client IT-related inquiries or direct them to appropriate tech support teams.
- **Data Management and Reporting**:

- Maintain records related to IT support tickets, hardware requests, and software installations.
- Help in generating reports on equipment usage or IT service performance.
- **Security and Compliance**:

- Ensure security protocols are followed, such as verifying visitor identification and signing visitors in and out of the building.
- Ensure that sensitive information related to IT systems or clients is handled according to company policies.

Skills and Qualifications:

- **Technical Skills**:

- Basic understanding of IT systems, hardware, and software.
- Familiarity with office management software (e.g., Microsoft Office, Google Suite) and any company-specific software for scheduling or communication.
- Comfort with troubleshooting basic tech issues (e.g., printers, connectivity).
- **Soft Skills**:

- Excellent communication and interpersonal skills.
- Strong organizational abilities and attention to detail.
- Multitasking capability, managing phone calls, visitors, and administrative duties simultaneously.
- Customer-service oriented, with the ability to handle client inquiries in a professional manner.
- **Experience**:

- Previous experience in a reception or administrative role, especially within an IT-focused company.
- Experience with handling basic IT hardware and software tasks can be advantageous.

**Education**:

- Typically, a high school diploma or equivalent is required.

**Job Type**: Permanent

Pay: ₹8,086.00 - ₹19,800.08 per month

Schedule:

- Day shift

**Experience**:

- Microsoft Office: 1 year (preferred)
- Front desk - Receptionist: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

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