Receptionist/administrator

The Academy Receptionist is the first point of contact for students parents visitors and staff You will manage communications in person phone email support administrative tasks maintain records and help with the day-to-day flow of the academy The ideal candidate is friendly professional detail-oriented and able to multitask in a busy environment Key Responsibilities DutiesFront Desk Communication Greet and welcome visitors students parents and guests determine their needs and direct them appropriately Answer phone calls multi-line if applicable respond to or forward inquiries take messages Manage incoming and outgoing emails and correspondence Issue visitor passes or badges if applicable and maintain visitor sign-in logs Announce or direct students and guests to appropriate personnel or classrooms Administrative Office Support Maintain and update student staff and visitor records in database system Handle admissions inquiries provide information schedule appointments send brochures or enrollment forms Assist with registration enrolment and fee collection or coordinate with finance Prepare photocopy scan sort and distribute administrative materials Receive sort and dispatch mail parcels deliveries Maintain inventory of front-office supplies school stationery brochures forms Create and maintain filing systems digital and hardcopy Coordinate with teaching staff and management for scheduled events meetings parent-teacher conferences Support internal communications notices announcements internal memos Provide first-level assistance to students or staff e g signing in out attendance basic questions Assist in maintaining a clean organized and professional reception area Other Duties Monitor student attendance check absences notify relevant staff or parents Support during special events functions and academy programs Liaise with external vendors service providers and contractors visiting the academy May assist in basic finance tasks like issuing receipts handling petty cash if applicable Escalate issues to management when necessary and follow up on pending matters Qualifications Requirements Education Minimum High school diploma or equivalent A certificate or diploma in office administration secretarial studies business is a plus Experience 1-2 years in reception front-office or customer-facing administrative role preferred Skills Excellent verbal and written communication skills Strong interpersonal skills customer oriented and pleasant demeanor Proficiency in MS Office Word Excel Outlook and basic computer use Ability to multitask prioritize and work well under pressure Good organizational and time-management skills Attention to detail and commitment to accuracy Discretion and confidentiality when handling personal or sensitive information Ability to work independently as well as part of a team Other Comfortable interacting with children parents and staff in an educational setting Punctual and reliable Professional appearance and demeanor Working Hours Conditions Full-time Monday to Saturday or 5 Specify timings e g 9 00 AM - 6 00 PM or as applicable Occasional overtime or work during events open houses weekends as needed Work from the academy s front office mostly indoor work Occasional movement walking to classrooms delivering documents etc Compensation Benefits Incentives performance bonus if applicable Paid leave holidays Other benefits your academy offers e g staff training reimbursements medical aid etc Job Type Full-time Pay 8 086 00 - 22 025 80 per month Work Location In person