Customer Care Executive
3 days ago
**Roles and Responsibilities of a Customer Care Specialist**:
- Customer Service through calls
- Ensure timely and accurate service delivery at defined productivity levels
- Build client & domain knowledge to be able to deliver a resolution on the first conversation
- Ensure adherence to Client Service Level Agreements(SLAs) like Customer Satisfaction, Service Level, Handle Time & Customer Effort
- Maintain Internal Service Attendance & Accountability policies
- Execute issue /query & Client level delivery quality on calls
- Adhere to Customer resolution and ensure proper documentation &follow-up
- Identify, share and support operational improvements.
**Eligibility**:
- Graduates in B.Com, B.A, BCA, BBA, BHM, BSc & BSc IT, (Except Stats, Math's Hons & Eco Hons)
- **B.Tech. with min 6 months of similar experience is required in BPO/KPO**
- **M.Com, MA with min 6 months of similar experience is required in BPO/KPO** (Except MCA and MSC)
- Age upto 31 years
- Gap should not be more than 4 years after graduation
- **Undergraduates/ pursuing graduation are NOT eligible**
**Work Experience**:
- Freshers and Experienced
- 0-29 months
- Excellent communication skills
- Written and Verbal
- Should be willing to work in night shifts (shift will start from 5.30 pm goes up to 5am with Saturday Sunday fixed off
- 9.5-hour shift with 8.5-hour login)
- Proficient in computer usage and Basic knowledge of MSOffice/ Excel
YASH HR - 8840067126
Pay: ₹25,000.00 - ₹30,000.00 per month
Schedule:
- Evening shift
- Monday to Friday
- Night shift
- US shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer support: 1 year (preferred)
- total work: 1 year (required)
- Customer service: 1 year (required)
**Language**:
- Hindi (preferred)
- English (required)
Work Location: In person
-
Customer Care Executive
4 days ago
Delhi, Delhi, India Customer Success Technology Pvt. Ltd. Full time ₹ 1,20,000 - ₹ 3,60,000 per yearJob Title: Customer Care Executive ( Freshers & Experience )Location: DelhiSalary: 15,000 – 30,000 + Attractive IncentivesWorking Days: 5.5 DaysJob Description:We are looking for a Call Center Executive who can identify and connect with potential clients through cold calling. The ideal candidate should have good English communication skills, be confident...
-
Customer Care Executive
2 weeks ago
Jasola, Delhi, Delhi, India Aries Care Consulting Full timemust have Excellent Communication Skills - must have experience in the same field - min 1 year customer care exp **Salary**: ₹25,000.00 - ₹30,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift - Rotational shift **Education**: - Bachelor's (required) **Experience**: - total work: 1 year (required) - Customer support: 1 year...
-
Customer Care Executive
1 week ago
Moti Nagar, Delhi, Delhi, India Luxury care Full time**Customer care I Cold calling I Data maintenance I CRM portal management** Pay: ₹12,000.00 - ₹16,000.00 per month Schedule: - Day shift Supplemental pay types: - Performance bonus Ability to commute/relocate: - Moti Nagar, Delhi, Delhi: Reliably commute or planning to relocate before starting work (required) **Education**: - Higher...
-
Customer Care Executive
2 days ago
Delhi, Delhi, India Megha Kichen & Home Appliances Pvt Ltd. Full timeCustomer care executive Required A Customer care executive Who can handle day to day customer's call. He/she fluent in communication Exp. : 0-1 year Basic salary: 10000-12000 Minimum qualification: 12th pass **Job Types**: Full-time, Fresher Pay: From ₹10,000.00 per month Schedule: - Day shift Supplemental Pay: - Performance...
-
Customer Care Executive
2 days ago
Delhi, India NEEDLEDUST Full timeNEEDLEDUST is hiring Customer care executive! We are looking for a Customer Care Executive to join our dynamic team. The ideal candidate should have excellent communication skills, a customer-first attitude, and the ability to handle queries professionally. Key Responsibilities : • Handle inbound and outbound customer calls, emails, and chats. • Provide...
-
Customer Care Executive
1 week ago
Delhi, Delhi, India Liberty Hospitality Private Limited Full time**Position Summary**: The Customer Care Executive in the travel industry plays a critical role in providing exceptional customer service and support. They are responsible for addressing customer inquiries, resolving issues, and ensuring a positive travel experience. As the primary point of contact, the Customer Care Executive ensures customer satisfaction...
-
Customer Care Executive
3 days ago
Delhi, Delhi, India Winsmart Jobs Full time**Job Description: Customer Care Executive** **Position**: Customer Care Executive **Location**: Janakpuri, Delhi **Employment Type**: Full-time **Experience Required**: 1-3 years in customer service or similar roles **Salary**: Competitive, based on experience **Key Responsibilities**: **Customer Support**: Handle inbound and outbound calls...
-
Customer Care Executive
1 week ago
Delhi, Delhi, India DIGITAL SCOREWEBB PVT LTD Full timeA customer service executive is a professional who handles customers on behalf of the business. When a customer is faced with any issue or has a query or complaint regarding the products and services of the company, the customer care executive is the first point of contact for them. In other words, the customer support executive is the voice and face of a...
-
Customer Care Executive
2 weeks ago
Delhi, Delhi, India XIIMBA ECOSYSTEMS Full timeA customer service executive is a professional who handles customers on behalf of the business. When a customer is faced with any issue or has a query or complaint regarding the products and services of the company, the customer care executive is the first point of contact for them. In other words, the customer support executive is the voice and face of a...
-
Customer Care Executive
2 weeks ago
Delhi, Delhi, India Utsaah Psychological Services Pvt Ltd Full timeKey Responsibilities: - **Handling Inquiries**:Answer customer questions about products, services, and policies, providing accurate information. - **Resolving Issues**: Address customer complaints, offer solutions, and follow up to ensure resolution. - **Providing Support**:Guide customers on how to use products or services effectively, and troubleshoot...