
Customer Service Executive
2 weeks ago
**Job Title**: Customer Support Representative (Inbound Process)
**Location**: Pune
**Job Type**: Part-Time / Full-Time
**Shift Type**: Rotational Shift (No Fixed Time)
**Salary & Benefits**:
- **CTC**: ₹13,400 - ₹19,000 per month
- **Extra Working Hours Compensation**: ₹150 per hour
**Work Schedule**:
- 5 to 9-hour shifts per day
- 2 rotational weekly offs
- Shifts include early morning, afternoon, evening, and night shifts
**Key Responsibilities**:
- Handle inbound customer calls in a professional and efficient manner
- Provide prompt solutions and address customer queries effectively
- Deliver outstanding service to ensure a positive customer experience
- Maintain a high level of customer satisfaction through quick and accurate problem resolution
- Communicate clearly and confidently in **both English and Marathi**
**Requirements**:
- Minimum education qualification: 12th pass or equivalent
- Freshers are encouraged to apply
- **Fluency in English and Marathi is mandatory**:
- Willing to work in **rotational shifts**:
**Are you someone with strong communication skills and a passion for helping others?**
Join our dynamic team and build your career in customer support
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹13,400.00 - ₹19,000.00 per month
**Benefits**:
- Commuter assistance
- Health insurance
- Internet reimbursement
- Paid time off
- Provident Fund
Schedule:
- Day shift
- Monday to Friday
- Rotational shift
Supplemental Pay:
- Overtime pay
- Performance bonus
- Quarterly bonus
- Shift allowance
**Language**:
- English (required)
- Marathi (required)
Work Location: In person
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