Operations Executive

4 days ago


Mumbai, India OASIS Full time

Hiring for Operations Executive - For The Leading Mall in Thane
- From 3 to 5 year(s) of experience
- ₹ 3,50,000 - 6,00,000 P.A.
- Mumbai, Thane, Mumbai (All Areas)**Profile Responsibilities**:
Customer Satisfaction
- Understanding factors influencing customer satisfaction & dissatisfaction
- Monitoring RSI & CSI to identify changes in customer preferences
- Identify opportunities for improving customer satisfaction
- Benchmarking RSI and CSI

**Supplier Management**
- Maintain records for key Vendors for continuous evaluation based on delivery, quality and costs - Reviewing Vendor performance and taking corrective actions to ensure timeliness and quality of supplies.

**Customer Interaction**
- Participating in the Development of Customer or Channel Specific Marketing Strategies
- Customer Relationship Management.

**Contract Management**
- Knowledge of Contractual terms and conditions, Contract terminology
- Preparation of Contract documents
- Monitor performance against contracts

**MIS**
- Timely and accurate reporting of Departments performance

**Customer Understanding**
- Developing an intimate knowledge of shoppers Attitudes and Behavior

**Safety**
- Knowledge and operation of Fire Equipment
- Ensure safe practices in Mall
- Role:_Hotel / General Manager
- Salary:_ 3,50,000 - 6,00,000 P.A.
- Industry:_Retail
- Functional Area:_Food, Beverage & Hospitality
- Role Category:_Front Office & Guest Services
- Employment Type:_Full Time, Permanent
- Key Skills- Housekeeping ManagementMall OperationsMall ManagementProperty Management- HousekeepingTallyFront OfficeFront Office ManagementReceptionFMCG OperationsMallRetailFront Office SupportMISCSIFront Office OperationsCustomer Understandinghouse keeping- Skills highlighted with ‘‘ are preferred keyskillsEducation
- UG:_Any Graduate
- PG:_Any Postgraduate

**Company Profile**:
OASIS

Regards,

Sakshi Kadam

OASIS
- Company Info- Details+- Contact Company:_OASIS


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