German Language Expert

4 days ago

Mumbai Maharashtra, India Disha Group Full time

**Roles & Responsibilities**
- German Language Expert are responsible for managing accounts, ensuring clients are satisfied.
- Translate mails form German to English and English to German.
- Manage a portfolio of accounts to achieve long-term success.
- Develop positive relationships with clients and handling customers' needs.
- Act as the point of contact and handle customers’ individual needs.
- Generate new business using existing and potential customer networks.
- Resolve customer queries and handle their requirements in a timely manner.
- Supervise account representatives to ensure sales increase.
- Coordination with client and internal department on call or or by mail and resolve queries.
- Report on the status of accounts and transactions.
- Follow up with client regarding payment.

**Requirements**:

- German B2 level mandatory.
- Proven work experience as a German Language Expert
- Excellent communication and negotiation skills.
- An ability to deliver projects and answer inquiries on time.
- Business acumen with a problem-solving attitude.
- Understanding of MS Office and CRM software
- Exceptional customer service skills.
- Strong work ethic.
- Good sales skills.

Pay: ₹400,000.00 - ₹600,000.00 per year

Application Question(s):

- Are you comfortable for 6 days work week?
- This role requires working in rotational shifts scheduled anytime between 8 am and 10 pm. Are you open to this shift timing?
- When can you start?
- What is your salary expectation?
- Where are you currently located?

**Experience**:

- Customer service: 1 year (preferred)

License/Certification:

- German B2 and above (preferred)

Work Location: In person

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