Process Agent

Did you know KONE moves over one billion people every day? We employ over 60,000 professionals in over 60 countries worldwide joined together by a shared vision to “Deliver the best people flow experience”. As a global leader, we provide elevators, escalators, automatic building doors as well as solutions for maintenance and modernization to add value to buildings throughout their lifecycle. Through more effective People Flow®, we make people’s journeys safe, convenient and reliable, in taller, smarter buildings._
- Why this role?_

KONE India is embarking upon an exciting growth phase and this represents an opportunity for you to join our Chennai KONE India, as Process Agent.
- What will you be doing?_
- Create, maintain (modify, convert, extend, block, delete) and administer data for one of the following processes: Cash & Bank, Purchase to Pay, Contract Administration, Master Data, Billing, Back Reporting, Reporting. Or any other processes being part of the SSC scope.
- Ensure the data input is correctly completed
- Execute the requester data entry or modification received from the Front Officer and upon approval from the Process Manager.
- Contact the unit front officer for information when required.
- Execution of process documentation
- Registration and processing of Incoming & Outgoing documents on time
- Daily reconciliation and corrective actions, if needed.
- Contact Local Front officer for additional documentation
- Log issues and discuss with or escalate to team leader
- Deliver input for proper reporting
- Support process improvements and harmonization activities
- Participation in team meetings, process analysis and improvement actions.
- Make sure process KPI’s are met with high quality standards
- Takes responsibility on complex processing activities
- Checking the documents against company business rules
- Perform other tasks as allocated by team leaders, managers relating to reporting and other SSC processes.
- Make sure Reporting KPI’s are met with high quality standards
- May initiate process improvements and harmonization activities
- Are you the one?_
- University education, preferably in Finance, Economics or business administration.
- Experience in Finance, Administration or Sales is an advantage
- Experience with SAP is an advantage
- Efficient use of Microsoft Office
- Self - driven, punctual with attention to details
- Team player, customer - oriented
- What do we offer?_
- Career progression opportunities within a global organization.
- Total reward elements that engage and motivate our employees and help us make KONE a great place to work.
- Comprehensive learning and development programs covering a wide range of professional skills.
- At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life._

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- At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life._

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