Process Coordinator

1 week ago

Sarabha Nagar Ludhiana Punjab, India Singla Slimming Clinic Private Limited Full time

**Key Responsibilities**:

- **Process Management**: Oversee and streamline all operational processes within the clinic, including client scheduling, service coordination, and internal communication between teams.
- **Client Coordination**: Act as the first point of contact for clients, ensuring they receive timely and professional service. Help manage appointments, ensure smooth check-ins, and handle follow-ups.
- **Team Support**: Assist clinic staff in maintaining an efficient working environment by ensuring everyone adheres to clinic protocols and operational guidelines. Provide logístical support during the clinic’s daily operations.
- **Quality Control**: Monitor service quality, ensuring all treatments meet the clinic’s high standards. Address any issues or concerns from clients promptly and professionally.
- **Inventory Management**: Coordinate with suppliers and keep track of supplies needed for treatments and services. Ensure stock is maintained and equipment is well-managed.
- **Documentation**: Maintain accurate and up-to-date client records, treatment progress notes, and operational reports.
- **Customer Service**: Ensure a high level of customer satisfaction by addressing any issues, concerns, or inquiries that clients may have before, during, or after their appointments.
- **Health and Safety Compliance**: Support the clinic’s adherence to safety standards and protocols to ensure the well-being of both clients and staff.

**Requirements**:

- **Gender**: Female
- **Education**: High school diploma or equivalent.
- **Experience**: Prior experience in administrative or coordinator roles. Freshers can also Apply
- Excellent communication skills, both verbal and written.
- Strong organizational and time management skills.
- Ability to multitask and prioritize in a fast-paced environment.
- Proficiency with office software (MS Office, Google Suite, etc.).
- Basic understanding of health and wellness trends or a keen interest in the wellness industry.
- **Personality Traits**:

- Customer-focused with a warm, approachable behavior
- Proactive, self-motivated, and able to work independently.
- Strong problem-solving abilities and attention to detail.

**What We Offer**:

- A positive and professional work environment.
- Opportunities for career growth and development.
- Competitive salary and benefits.
- Employee discounts on services and products.

**How to Apply**:
**Job Types**: Full-time, Permanent, Fresher

Pay: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance

Schedule:

- Day shift

Work Location: In person

**Speak with the employer**
+91 8427756661

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